Medical Assistant - Cardio & Vascular - Riverside

OhioHealth•Sharon Township, OH

About The Position

This position is responsible for administrative and clinical duties delegated by the physician and for assisting with patient care in compliance with the Ohio Administrative Code. The Medical Assistant performs routine clinical and administrative duties to meet the needs of the assigned practice. Duties may vary by office based on the size and specialty of the practice. The role supports safe, high-quality and efficient care through patient-flow coordination, patient preparation, data collection, documentation, communication and collaboration with the care team. It also includes maintaining the work environment and equipment, participating in quality improvement, completing required training, and supporting patient quality, safety and experience initiatives. The position may serve as a resource for quality, performance improvement and EMR practices, help develop standard work, and train new staff.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as directed by providers within licensure, policy and scope-of-practice requirements.
Complete Care Connect EMR documentation training and maintain accurate, current administrative information, including monitoring the EMR in-basket.
Maintain and clean the environment, work area and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Collaborate with the healthcare team and anticipate its needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve efficiency or introduce services.
Maintain professional competence through ongoing study of the field and complete required training and education.
Promote and advocate for patient quality, safety and experience initiatives, serving as a role model.
Serve as a subject-matter expert or resource for the department or practice in areas such as quality, performance improvement and EMR use.
Support the development of standard work and necessary customizations.
Precept and train new staff.
Work within the applicable scope of practice.