Medical Assistant Float

Neighborhood Health•Alexandria, VA

11d

About The Position

The Medical Assistant I is a member of the clinical team who helps maintain smooth clinic flow and supports clinicians in providing patient-centered medical care. The role advances Neighborhood Health’s mission of improving health and health equity in Alexandria, Arlington, and Fairfax by providing access to high-quality primary care regardless of ability to pay. The Medical Assistant may rotate to other sites as determined by the nurse coordinator.

Requirements

Good oral and written communication skills.
Familiarity with electronic medical records.
Good interpersonal skills.
American Heart Association Basic Life Support certification; must be obtained within 30 days of hire if not currently certified.

Nice To Haves

At least one year of experience as a medical assistant.
Bilingual in Spanish.
Medical assistant certification.

Responsibilities

Support coworkers as a member of the clinical team and help ensure patient needs are met.
Obtain and record vital signs, chief complaints, medication information, health and social history, and other pertinent information; notify nursing staff or providers of significant changes or abnormalities.
Prepare exam and procedure rooms, keep rooms stocked, and clean medical equipment, exam tables, and scales according to OSHA and Joint Commission standards.
Chaperone patients during medical exams and assist providers in obtaining informed consent for procedures.
Complete medication reconciliation and pre-visit chart reviews, and keep patient health records current for quality measures.
Document required Patient Centered Medical Home elements, including health literacy and health goals.
Perform directed health screenings, procedures, and diagnostic tests, including vision and hearing screenings, nebulizer administration, and EKG testing.
Administer immunizations and other injections under the supervision of a provider or nurse.
Collect blood samples through finger sticks, heel sticks, and venipuncture.
Perform point-of-care testing and quality controls for urinalysis, Hemoccult, urine pregnancy, rapid influenza, rapid strep, A1C, hemoglobin, and PT/INR; record results and report abnormal values to nursing staff or providers.
Prepare specimens for off-site laboratory analysis in accordance with policies and procedures.
Help ensure patients are checked out appropriately by verifying that immunizations and other medications have been administered, prescriptions and lab instructions have been provided, and patient education has been delivered as directed.
Assist with vaccine and supply inventories and notify the clinical team when items are nearing expiration.
Complete weekly environment-of-care checklists and assist with monthly and quarterly walkthroughs; check emergency boxes and refrigerator temperatures.
Use administrative time productively by handling telephone encounters and patient documents, completing nurse visits, transmitting lab results, scanning, and performing other assigned duties.
Interact consistently with patients and staff in a manner that reflects favorably on the organization and promotes teamwork.
Participate actively in team huddles and assist with process improvement.
When assigned, perform daily, weekly, and monthly autoclave maintenance and sterilize equipment according to CDC guidelines.
Perform other duties as necessary and rotate to other sites as determined by the nurse coordinator.