Medical Assistant (MA) - Urgent Care West Arbor
About The Position
Trinity Health IHA Medical Group is seeking a compassionate, motivated Medical Assistant to support providers in delivering patient care. The role supports patients within the Behavioral Health Service Center and helps create a positive healthcare experience. The Medical Assistant provides indirect work support, handles test tracking and prior authorizations within scope, performs moderate to complex Gaps in Care, and supports quality control, laboratory logs, practice audits, and OSHA safety protocols. The position also includes transcribing patient examination information, diagnoses, and plans into the medical record, and assisting with specialty-specific tasks after training. Candidates must have a high school diploma or GED and successful completion of an approved Medical Assistant program and externship, MA internship, EMT program, paramedic program, or Certified Athletic Trainer program. Medical Assistant recertification continuing education must be maintained if credentialed. Credential requirements differ for non-credentialed and credentialed Medical Assistants. The posting indicates that 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred; candidates without a completed MA program, externship, or internship must have at least two years of clinical support experience in a community-based clinic and undergo standardized testing and clinical skills evaluation. This is a part-time position with a rotating shift. Eligible team members receive benefits starting on day one, including medical, dental, and vision coverage. The organization also highlights professional growth and advancement opportunities and a collaborative, patient-centered culture.
Requirements
- High school diploma or GED.
- Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or Certified Athletic Trainer program.
- Maintain current MA recertification continuing education units if credentialed.
- For MA-Non-Credentialed I: Medical Assistant certification eligibility is desired, or the candidate must be an EMT with a current, active Michigan license, or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
- Valid CPR certification.
- For MA-Credentialed I: Medical Assistant certification through an approved certifying agency: AAMA (CMA), American Medical Technologists (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
- In the absence of a completed MA program, externship, or internship, at least two years of clinical experience providing clinical support in a community-based clinic is required, along with standardized testing and evaluation of clinical skills.
Nice To Haves
- 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred.
- Eligibility to attain Medical Assistant certification is desired for MA-Non-Credentialed I.
Responsibilities
- Provide indirect work support managing tasks.
- Track tests.
- Perform moderate to complex Gaps in Care.
- Provide support within scope and assist with prior authorizations.
- Maintain quality control, laboratory logs, and practice audits.
- Serve as the OSHA safety representative and keep protocols and staff updated.
- Transcribe patient examination information, diagnoses, and plans into the medical record.
- Assist with specialty-specific tasks after completing training.
Benefits
- Benefits begin on day one for eligible team members.
- Competitive pay.
- Medical, dental, and vision coverage.
- Professional growth, development, and career advancement opportunities.
- Collaborative, patient-centered culture.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
