Medical Assistant - Westlake/Medina - Peds

University Hospitals • Westlake, OH

3d

About The Position

The Medical Assistant provides clinical and administrative support in an outpatient setting. Duties include rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care. The position is based in Westlake/Medina and serves pediatrics.

The Medical Assistant manages patient flow, performs department-specific front desk duties, and provides patient-centered care delegated by a provider. The role also involves maintaining a safe environment for patients and protecting patients’ Protected Health Information (PHI) in accordance with annual training, the UH Code of Conduct, and applicable policies and procedures. Other duties may be assigned, and additional department-specific responsibilities are provided during orientation.

Requirements

• Completion of a Medical Assistant Program.
• High school equivalent or GED.
• At least 1 year of clinical experience as a Medical Assistant.
• Ability to communicate effectively with people from varied socioeconomic backgrounds.
• Ability to organize changing work assignments.
• Basic patient care skills.
• Patient-focused approach.
• Positive attitude and willingness to learn.
• Computer skills.

Nice To Haves

• Medical terminology knowledge.
• Certified Medical Assistant (CMA) certification.
• Basic Life Support (BLS) certification, preferred within 90 days.

Responsibilities

• Facilitate unit operations by managing patient flow.
• Perform department-specific front desk duties, including scheduling patients and collecting and verifying patient payor information and other patient documentation.
• Perform patient-centered care delegated by a provider.
• Provide a safe environment for patients.
• Comply with all policies and standards.
• Safely and securely maintain patients’ Protected Health Information (PHI).
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED