Medical Assistant, Medicine - Westlake/Sheffield Village

University Hospitals • Westlake, OH

2d

About The Position

The Medical Assistant provides clinical and administrative support in an outpatient setting. Responsibilities include rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.

The role also includes department-specific front desk duties, such as scheduling patients and collecting and verifying patient payor information and other patient documentation. The Medical Assistant performs basic patient-centered care as delegated by a provider and helps provide a safe environment for patients.

The employee must comply with organizational policies and standards and safely and securely maintain protected health information (PHI). Annual training, the UH Code of Conduct, and UH policies and procedures address appropriate use of PHI. Other duties may be assigned, and department-specific duties and responsibilities are provided during orientation.

Requirements

• Completion of a Medical Assistant Program.
• High school equivalent or GED.
• Ability to communicate effectively with people from varied socioeconomic backgrounds.
• Ability to organize changing work assignments.
• Basic patient care skills.
• Patient-focused approach.
• Computer skills.

Nice To Haves

• Less than one year of clinical experience as a Medical Assistant.
• Knowledge of medical terminology.
• Certified Medical Assistant (CMA) certification.
• Basic Life Support (BLS) certification, preferred within 90 days.

Responsibilities

• Manage patient flow to facilitate unit operations.
• Perform department-specific front desk duties, including scheduling patients and collecting and verifying patient payor information and other patient documentation.
• Perform basic patient-centered care as delegated by a provider.
• Provide a safe environment for patients.
• Comply with all policies and standards.
• Safely and securely maintain protected health information (PHI).
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED