Medical Assistant - Internal Medicine
About The Position
The Medical Assistant supports nurses and physicians in providing quality medical care at the Internal Medicine practice located at 1444 Western Ave in Albany. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The role includes clinical support, patient communication and education, electronic health record documentation, office operations, and, when applicable, front-end revenue-cycle functions. The Medical Assistant follows patient-centered care practices, required safety and confidentiality protocols, and organizational policies, and may cross-cover other areas as needed.
Requirements
- High school diploma or equivalent.
- At least 10 months of work and/or clinical training experience in the healthcare field.
- Proficiency in obtaining manual vital signs.
- Experience using an electronic health record system.
- Commitment to confidentiality and respect.
- Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
- Knowledge of basic anatomy and medical terminology.
- Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
- Ability to provide patients with information related to their health and wellness.
- Obtain and maintain medical assistant certification according to the MA certification policy.
Nice To Haves
- Graduate of a Medical Assistant Training Program.
- National Medical Assistant Certification: CMA, CCMA, or RMA.
Responsibilities
- Escort patients to exam rooms, take appropriate vital signs, and document necessary health information in the electronic medical record.
- Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
- Complete referrals and obtain pre-authorizations for diagnostic testing.
- Follow protocols for collecting and delivering specimens; use Universal Precautions and follow procedures for blood or other body-fluid exposure incidents, documenting exposures according to policy.
- Participate in required meetings and practice huddles.
- Complete incoming patient forms and scan them into the electronic medical record when applicable.
- Keep patient exam rooms stocked and clean, and ensure adequate supplies are ordered and stocked.
- Perform office testing with appropriate training and within scope of practice.
- Handle medical waste appropriately.
- Provide educational materials to patients and provide patients with electronic copies of their medical records.
- Perform applicable front-end functions, including scheduling and registration, check-in, check-out, charge entry/claims, and end-of-day processes.
- Perform general duties such as document processing, scanning, and inbox monitoring.
- Comply with the Patient Centered Medical Home (PCMH) care delivery model and complete mandatory training.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Work cooperatively with team members and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
- Follow the St. Peter’s Health Partners Medical Associates Code of Conduct.
- Obtain and maintain medical assistant certification according to the MA certification policy.
- Cross-cover other areas as needed.
Benefits
- Strong orientation program.
- Generous tuition allowance.
- Career development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
