Medical Assistant (MA) - Urgent Care

ConvenientMD • Nashua, NH

12d • Onsite

About The Position

ConvenientMD is seeking a Medical Assistant to support high-quality patient care, assist healthcare providers, and help ensure smooth clinic operations. The role involves interacting with patients, supporting clinical procedures and operations, maintaining accurate electronic health records, and coordinating care with the clinical team. Medical Assistants may administer prescription medications under the supervision and direction of licensed healthcare providers in New Hampshire and Maine only.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Part-time employees work two shifts per week, including at least two weekend shifts per month. Per diem employees work four shifts per month, ideally one each week. Employees must be flexible to work nights, weekends, and holidays. The role may require travel to other ConvenientMD locations within one hour of the primary clinic, including for training shifts.

Requirements

• High school diploma or GED.
• Medical Assistant certification and at least one year of experience, or two years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the schedule for the selected employment type.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Strong written and verbal communication, collaboration, teamwork, and patient-focused interpersonal skills.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• Medical Assistant certification, if the candidate qualifies through the alternative requirement of two years of experience working as a Medical Assistant.

Responsibilities

• Engage with patients professionally, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Provide guidance on lifestyle modifications, preventive healthcare, and follow-up care; address patient questions and concerns about health status and treatment options.
• Conduct preliminary patient evaluations and triage to determine urgency of medical needs.
• Perform basic clinical procedures, including taking vital signs, obtaining medical histories, performing phlebotomy, and assisting with minor medical procedures.
• Accurately document patient information and maintain electronic health records in compliance with privacy regulations.
• In New Hampshire and Maine only, administer prescription medications under the supervision and direction of licensed healthcare providers, following applicable regulations and guidelines.
• Prepare and administer medications accurately and understand dosages, routes of administration, and potential side effects.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED