Medical Assistant (MA) - Urgent Care

ConvenientMD • Plainville, MA

13d

About The Position

ConvenientMD is hiring a Medical Assistant to support high-quality patient care and smooth clinic operations in its urgent care setting. The role engages with patients, assists healthcare providers, performs basic clinical procedures, maintains electronic health records, and coordinates care with the clinical team. Medical Assistants may administer prescription medications under licensed-provider supervision in New Hampshire and Maine. The role requires 12-hour shifts, including recurring weekend shifts, with flexibility for nights and holidays. Travel may be required to nearby clinics for coverage or training.

Requirements

• High school diploma or GED.
• Medical Assistant certification and at least one year of experience, or two years of experience working as a Medical Assistant.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time requires two shifts per week, including at least two weekend shifts per month; per diem requires four shifts per month, ideally one per week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, potentially at another clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused approach; proactive written and verbal communication; ability to build positive working relationships and collaborate effectively.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

• Engage with patients professionally, answer questions, and provide information about medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare, and follow-up care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Take vital signs and medical histories, perform phlebotomy, and assist with minor medical procedures.
• Accurately document patient information in electronic health records while complying with privacy regulations.
• In New Hampshire and Maine, administer prescription medications under the supervision and direction of licensed healthcare providers and follow applicable regulations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Collaborate with providers on discharge plans and assist with discharge when needed.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on hotels, travel, entertainment, restaurants, and other products and services.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED