Medical Assistant, PRN - Float Pool

LCMC Health•Metairie, LA

About The Position

LCMC Health is hiring a Medical Assistant for its PRN Float Pool. The role supports multiple outpatient clinics according to staffing needs, working with different healthcare teams and adapting to various clinic workflows and specialties. The position focuses on compassionate patient care, clinic operations, accurate documentation, safety, and administrative support. It is an as-needed role with scheduling flexibility based on staffing needs, and the stated work shift is days.

Requirements

  • High school diploma, GED, or equivalent, or two years of work experience.
  • Basic Life Support (BLS) certification through the American Heart Association is required.
  • Ability to adapt to different outpatient clinic environments and workflows.
  • Strong communication skills, a positive attitude, and a genuine passion for helping others.
  • Ability to work collaboratively, provide compassionate patient-focused care, stay organized and dependable, and learn quickly.

Responsibilities

  • Welcome patients and assist with check-in, rooming, and clinic visits.
  • Obtain and document vital signs, recognize abnormal findings, and communicate concerns to appropriate clinical team members.
  • Assist providers and nursing staff with patient care activities and daily clinic operations.
  • Coordinate patient appointments and follow-up visits and support smooth transitions throughout the patient experience.
  • Recognize emergency situations and respond according to established policies and procedures.
  • Collect, prepare, and secure laboratory specimens for testing or transport.
  • Float between assigned outpatient clinics based on staffing needs and adapt to different workflows, specialties, and teams.
  • Collaborate with providers, nurses, medical assistants, and administrative staff to support clinic operations.
  • Prepare examination rooms, maintain equipment, and stock supplies.
  • Document patient information accurately and efficiently in the Electronic Medical Record (EMR).
  • Access laboratory results, radiology reports, outside medical records, and other relevant patient information.
  • Update patient demographics, schedule follow-up appointments, and maintain organized records.
  • Protect patient confidentiality and follow privacy and documentation standards.
  • Complete safety reports when necessary or as directed by clinic leadership.
  • Provide respectful, compassionate service and communicate effectively with patients, families, colleagues, clinical teams, and clinic leadership.
  • Follow infection prevention, safety, and patient care protocols; clean, disinfect, and maintain clinical equipment and examination areas.
  • Identify and report potential safety concerns and participate in quality improvement initiatives.
  • Prepare patient charts, gather clinical documentation, request and organize outside medical records, and scan and upload documents into the EMR.
  • Answer incoming calls, direct inquiries, and provide additional clinic support as needed.

Benefits

  • PRN scheduling flexibility based on staffing needs.
  • Exposure to different outpatient specialties, teams, and patient populations.
  • Opportunity to expand clinical knowledge and develop experience across multiple settings.
  • Supportive teamwork and the opportunity to contribute to meaningful patient care.
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