Medical Assistant Float Pool

Intermountain Health
•$20 - $29•Onsite

About The Position

A Medical Assistant provides care to patients with acute and chronic needs in an ambulatory clinic setting and communicates with patients through telephone and in-person interactions. The role supports the clinical team by assisting clinicians in gathering information relevant to patients’ visits and conditions, collaborating with cross-functional teams, and helping ensure patients receive appropriate care. The position requires travel to clinics across Utah County, Park City, and Heber. It is scheduled for 24 hours per week, with variable hours; clinics operate between 6:30 a.m. and midnight, seven days per week.

Requirements

  • Successful completion of a Medical Assistant program, one year of Medical Assistant experience, or a current RN/LPN license.
  • At least one year of Medical Assistant work experience is required for this position.
  • Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
  • Basic computer skills, including word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.
  • Ability to collaborate with patients and fellow caregivers to deliver a high level of customer and patient satisfaction.
  • Ability to protect patient, member, and caregiver privacy, confidentiality, and Protected Health Information (PHI).
  • Ability to meet the role’s physical demands, including reading information and labels; communicating and hearing; manipulating equipment; frequent computer use and typing; lifting, bending, carrying, pushing, and pulling; walking; navigating busy rooms; and potentially standing for extended periods.
  • For duties requiring driving, ability to drive a vehicle and read signs and traffic signals.

Nice To Haves

  • Experience in an outpatient clinic or other healthcare setting.
  • Computer literacy using electronic medical record (EMR) systems and other relevant software.
  • Current national Medical Assistant certification or registration: RMA through AMT, NCMA, CCMA, or CMA through AAMA.
  • In Utah, certified caregivers with less than one year of Medical Assistant experience may attend a yearlong Medical Assistant residency program.

Responsibilities

  • Assist the clinician in gathering information relevant to the patient’s visit and condition and provide care under the clinician’s direction.
  • Communicate clearly with patients through telephone and in-person interactions.
  • Collaborate with cross-functional teams on patient care, using attention to detail and follow-through.
  • Travel to clinics across Utah County, Park City, and Heber.
  • Perform duties involving patient assessment support, equipment and supply handling, patient transport or ambulation, documentation, and related clinic tasks as needed.

Benefits

  • Generous benefits package covering programs intended to support wellness and help caregivers live healthy, happy, secure, connected, and engaged lives.
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