Medical Assistant PRN - Float Pool

LCMC Health • Metairie, LA

4d

About The Position

The Medical Assistant PRN Float Pool supports multiple outpatient clinics, collaborating with providers, nurses, medical assistants, and administrative staff to provide compassionate patient care and maintain efficient clinic operations. The role floats between assigned clinics according to staffing needs and adapts to varying specialties, workflows, and team environments. This is an as-needed position with scheduling flexibility based on staffing needs.

Responsibilities include welcoming and rooming patients; obtaining and documenting vital signs; assisting providers and nursing staff; coordinating appointments and follow-up care; responding to emergencies according to established procedures; and collecting and preparing laboratory specimens. The Medical Assistant prepares examination rooms, maintains equipment and supplies, follows infection-prevention and safety protocols, and reports safety concerns.

The role also documents patient information in the Electronic Medical Record (EMR), accesses relevant test results and records, updates demographics, prepares charts, requests outside records, scans documentation, answers calls, and supports other clinic operations. The Medical Assistant protects patient confidentiality, completes safety reports when needed, and contributes to quality improvement and a positive experience for patients, families, and colleagues.

Requirements

• High school diploma, GED, or equivalent, or two years of work experience.
• Basic Life Support (BLS) certification through the American Heart Association is required.

Responsibilities

• Welcome patients and assist with check-in, rooming, and clinic visits.
• Obtain and document vital signs, recognize abnormal findings, and communicate concerns to appropriate clinical team members.
• Assist providers and nursing staff with patient care activities and daily clinic operations.
• Coordinate patient appointments, follow-up visits, and transitions through the patient experience.
• Recognize emergency situations and respond according to established policies and procedures.
• Collect, prepare, and secure laboratory specimens for testing or transport.
• Float between assigned outpatient clinics based on staffing needs.
• Adapt to different clinic workflows, specialties, and team environments.
• Collaborate with providers, nurses, medical assistants, and administrative staff.
• Prepare examination rooms, maintain equipment, and ensure supplies are stocked.
• Document patient information accurately in the Electronic Medical Record (EMR).
• Access laboratory results, radiology reports, outside medical records, and other relevant patient information.
• Assist with updating patient demographics, scheduling follow-up appointments, and maintaining organized records.
• Protect patient confidentiality and comply with privacy and documentation standards.
• Complete safety reports when necessary or as directed by clinic leadership.
• Provide friendly, respectful, and compassionate service to patients, families, and colleagues.
• Communicate with clinical teams and clinic leadership regarding patient needs and daily operations.
• Respond professionally to questions, concerns, and challenging situations.
• Follow infection-prevention, safety, and patient-care protocols.
• Clean, disinfect, and maintain clinical equipment and examination areas.
• Identify and report potential safety concerns to clinic leadership.
• Participate in quality improvement initiatives.
• Prepare patient charts and gather clinical documentation for provider review.
• Request and organize outside medical records, and scan and upload documentation into the appropriate EMR sections.
• Answer incoming calls and direct inquiries to appropriate team members.
• Support additional clinic operations as needed to ensure efficient patient flow.

Benefits

• PRN flexibility based on scheduling and staffing needs.
• Exposure to different outpatient specialties, teams, and patient populations.
• Opportunity to expand clinical knowledge and gain experience across multiple settings.
• Supportive teamwork and collaboration.

What This Job Offers

• Education Level: High school or GED