Medical Assistant (MA) Florence Urgent Care

SEP Summit Medical Group•Florence, KY

21d

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role also supports business operations and ensures compliance with OSHA, CLIA, and HIPAA regulations. The Medical Assistant reports to the Practice Manager or Team Leader and may perform clinical duties that vary by practice.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must meet at least one of the following experience or training pathways: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of an SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities.

Nice To Haves

An approved credential such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, obtain and document vital signs, and record patient history in the chart.
Provide patients with clear directions, address concerns about examinations, and document relevant information.
Prepare patients for examinations and assist providers during examinations and procedures.
Perform nursing procedures under provider supervision and give patients instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms needed for the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and workstations; clean and disinfect exam rooms; and clean, maintain, or sterilize equipment and instruments.
Report malfunctioning equipment to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements and maintain required logs and checks, including those for refrigerator temperatures, emergency and expired medications, oxygen, and cold sterilization fluid.
Assist with patient requests, take telephone messages, and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front-office staff for providers.
Complete referrals, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy when working as a scribe.
Perform other duties as assigned by the Clinical Coordinator or Practice Manager.
Depending on the practice, obtain vital signs, assist with exams and procedures, administer injections and immunizations, perform EKGs and other laboratory procedures, collect patient samples, and answer and triage patient calls and questions.