Medical Assistant- Florence Ewing Primary Care

St. Elizabeth Healthcare•Florence, KY

10d

About The Position

The Medical Assistant provides clinical support to physicians and mid-level providers and gives patients instructions as directed by providers. The role is responsible for complying with OSHA, CLIA, and HIPAA regulations and completing duties essential to practice operations. Reporting to the Practice Manager or Team Leader, the Medical Assistant works with patients and providers across clinical care, laboratory tasks, patient communications, referrals, and administrative processes. Specific clinical requirements vary by practice and may include obtaining vital signs, assisting with exams and procedures, administering injections and immunizations, performing EKGs and laboratory procedures, collecting patient samples, and answering and triaging patient calls.

Requirements

High school diploma or GED.
Knowledge of Excel, Word, Outlook, and PowerPoint.
Must meet at least one of the following experience or training criteria: one year of MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience; completion of an MA program including a hands-on MA externship; completion of a SEP internship; completion of EMT certification; or a degree in Health or Biological Sciences that includes hands-on clinical patient care activities such as Athletic Trainer.

Nice To Haves

An approved credential, such as CCMA, CMA, RMA, ARMA, or EMT.

Responsibilities

Escort patients to exam rooms, interview them, measure vital signs, and document information in their charts.
Document appropriate patient history in patient charts.
Give patients clear directions, address concerns about exams, and document appropriately.
Prepare patients for examinations and assist providers during examinations.
Perform nursing procedures under provider supervision.
Provide patient instructions as directed by providers.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Prepare and administer medications as directed by providers.
Ensure patient chart information is complete and accurate.
Complete forms essential to the revenue cycle, including order verification or clarification, waivers for non-covered services, and encounter forms.
Maintain adequate supplies in exam rooms and workstations.
Clean and disinfect exam rooms.
Clean, maintain, and sterilize equipment and instruments, and report equipment malfunctions to the appropriate supervisor.
Comply with OSHA, CLIA, and HIPAA requirements.
Maintain logs and perform required checks, such as monitoring refrigerator temperatures and checking emergency medications, expired medications, oxygen, and cold sterilization fluid.
Assist with patient requests.
Take telephone messages and provide feedback or answers to patient, provider, and pharmacy calls.
Triage and process messages from patients and front office staff for providers.
Complete referral processes, outpatient test scheduling, and precertification.
File and distribute patient information accurately and promptly.
Work with the Central Billing Office as needed to resolve patient issues.
Follow the Scribe policy guidelines when working as a scribe.
Perform other duties assigned by the Clinical Coordinator or Practice Manager.
As practice requirements dictate, obtain vital signs; assist with exams and procedures; administer injections and immunizations; perform EKGs and laboratory procedures; collect fingerstick, throat or nose swab, and urine samples; and answer and triage patient calls and questions.