Medical Assistant - Podiatry

Ochsner Clinic Foundation•Slidell, LA

About The Position

This job provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. The Medical Assistant assists in delivering health care services to patients of diverse backgrounds and ages and maintains positive relationships with patients and their families. The role works effectively with colleagues to support patient flow and the attending physician, communicates by phone to address patient needs, and accesses company data systems to document pertinent medical information. The position supports patients and providers throughout visits, helps prepare them for appointments, answers patient questions, documents information, and prepares rooms for subsequent appointments. Duties may include other related work as assigned; responsibilities are not limited to those listed in the posting.

Requirements

High school diploma.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, with the ability to present information clearly and professionally to individuals at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support the patient and provider throughout the patient visit.
Ensure the patient and provider are prepared for the visit.
Ensure the patient’s questions are answered before they leave and prepare the room for the next appointment.
Provide excellent patient service through effective communication in person and by phone.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Adapt behavior to the patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
Perform other related duties as assigned.
Work with fellow employees to help ensure efficient patient flow and support the attending physician.
Access company data systems to document pertinent medical information.