Medical Assistant - Head & Neck Ophthalmology

UT MD Anderson Cancer Center • Houston, TX

2d • Onsite

About The Position

The Medical Assistant supports clinical operations within Ophthalmology in the Head and Neck department at The University of Texas MD Anderson Cancer Center. The role assists with patient support, clinical workflows, and daily operational needs, contributing to a patient-centered environment focused on quality, safety, and compassionate care. The Medical Assistant works with clinical and operational teams to support efficient clinic operations and MD Anderson’s mission of advancing cancer care, research, education, and prevention.

The position is located at the Texas Medical Center in Houston, Texas. The typical schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; some flexibility may be needed based on business needs. The hourly salary range is $20.67 to $31.25, with a midpoint of $25.96.

The role offers opportunities to contribute to patient experience, develop clinical and operational skills, work with multidisciplinary teams, and grow professionally. Benefits include employer-paid medical coverage for eligible employees, optional insurance coverage, paid time off and other leave, paid holidays, tuition assistance, wellness resources, retirement plans, and educational opportunities.

Requirements

• High school diploma or equivalent.
• One year of Medical Assistant experience, or no experience is required if the candidate has completed an accredited Medical Assistant program including externship/practicum, or U.S. Military medical training.
• Maintain the security and integrity requirements for critical infrastructure if applicable to the position; satisfying and maintaining those requirements is a condition of hire and continued employment.

Nice To Haves

• Graduate of an accredited Medical Assistant program including externship/practicum.
• Graduate of a U.S. Military medical services training program.
• Cardiopulmonary Resuscitation (CPR) certification upon hire.
• Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants (AAMA), upon hire.
• Registered Medical Assistant (RMA) certification from the American Society of Medical Technologists (AMT), upon hire.
• Certified Clinical Medical Assistant (CCMA) certification from the National Healthcareer Association (NHA), upon hire.
• National Certified Medical Assistant (NCMA) certification from the National Center for Competency Testing (NCCT), upon hire.

Responsibilities

• Complete routine patient care assignments and collect patient data as delegated.
• Accurately record vital signs and other data and report abnormalities to nursing staff.
• Complete appropriate information on FML, disability, and other forms, and produce or send patient result letters as delegated.
• Assist patients with activities of daily living, mobilization, greeting, rooming, and vital signs.
• Maintain a clean, safe, and orderly work environment.
• Stock and maintain unit and patient-care supplies and equipment in compliance with policy.
• Maintain compliance with regulatory agencies and participate in Joint Commission rounds.
• Provide support across sections of the center as needed.
• Clean, store, prepare, and coordinate maintenance of medical equipment; clean and prepare medical instruments as required.
• Maintain inventories of laboratory and medical supplies.
• Escalate significant patient events and care concerns to appropriate nursing staff.
• Protect the security and confidentiality of patient information.
• Interact appropriately with patients and customers, using the Language of Caring and demonstrating Core Values.
• Meet productivity expectations and practice safe and effective cost containment.
• Prioritize and complete work effectively and efficiently, using time, equipment, and supplies appropriately.
• Work supportively with colleagues, managers, and others, providing assistance as appropriate.
• Respond professionally and appropriately to emergent or chaotic situations.
• Participate in clinic meetings and activities and support clinical, departmental, and organizational goals.
• Listen to and appreciate differing points of view and help team members serve the patient population.
• Take responsibility for professional growth and development, participate in in-services and ongoing education, and remain current with applicable requirements.
• Exchange constructive feedback and develop and implement personal performance-improvement plans.
• Perform other duties as assigned.

Benefits

• Employer-paid medical coverage starting day one for employees working 30 or more hours per week.
• Optional group dental, vision, life, AD&D, and disability insurance.
• PTO and Extended Illness Bank accruals.
• Paid holidays.
• Wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service.
• Access to wellness and fitness resources and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System.
• Voluntary retirement plans.
• Employer-paid life and reduced salary protection programs.
• Educational opportunities and individual and team recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED