Medical Assistant (Internal Medicine North)
About The Position
The Medical Assistant supports providers and care teams by performing clinical and administrative duties to ensure efficient, high-quality patient care in primary and specialty care settings. The role includes obtaining vital signs, preparing patients for examinations and procedures, managing documentation, coordinating referrals, and providing patient education and follow-up. The Medical Assistant promotes positive patient experiences through effective communication, teamwork, and attention to detail. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends or holidays. The position is 76 hours every two weeks. The pay range is $18.50 to $24.83 per hour. A $3,000 sign-on bonus is offered; current employees are not eligible.
Requirements
- High school diploma or GED.
- Current Medical Assistant certification or registration, or LPN.
- BLS for the Healthcare Provider certification required within 60 days after hire.
Responsibilities
- Maintain a confidential, safe, and patient-focused environment.
- Respond appropriately to patient emergencies in person and by phone.
- Apply clinical screening tools and obtain or update patient information and vital signs.
- Order laboratory tests, refill prescriptions, and coordinate referrals and testing according to protocol.
- Review After Visit Summaries with patients and families and provide education on care gaps, preventive health, and AVS instructions.
- Support accessibility needs and adjust room setup as needed.
- Coordinate referral communications with specialty offices.
- Follow up on test results and ensure the care team addresses abnormal or pending items.
- Collaborate with providers to support a patient-centered care team and anticipate provider needs.
- Facilitate communication among patients, providers, and care teams; screen calls, gather relevant information, and communicate professionally.
- Ensure confidential questionnaires and required forms are completed.
- Manage appointment scheduling, cancellations, and urgent visit protocols.
- Coordinate with providers and pharmacies regarding medication management and adherence.
- Prepare patients and exam rooms for procedures such as minor surgeries, wound care, and Pap smears.
- Assist providers during procedures by handing instruments, maintaining sterile fields, and supporting patient comfort.
- Accurately document and update patient records and medication logs.
- Maintain logs for clinical equipment, point-of-care testing, and sample medications.
- Obtain prior authorizations as needed and manage recalls, overdue items, and EMR actions.
- Prepare charts for upcoming visits and ensure relevant records are available.
- Initiate standing or routine pre-visit orders according to protocol.
- Coordinate with central services to categorize and route clinical documents properly.
- Contribute to continuous quality improvement and adapt to changes in clinical workflows, policies, and priorities.
- Participate in learning experiences and comply with policies and regulations.
- Maintain ethical billing practices and patient confidentiality.
- Communicate effectively with referral sources.
- Contribute to initiatives that improve care coordination, reduce no-shows, and close care gaps.
- Provide workflow improvement feedback related to planning, huddles, and team collaboration.
Benefits
- $3,000 sign-on bonus; current employees are not eligible.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
