Medical Assistant - Full-Time

Conservative Care Occupational Health•Knoxville, IA

10d•Onsite

About The Position

Conservative Care Occupational Health (CCOH) provides occupational medicine and urgent-care services. The Medical Assistant supports the clinical and administrative operations of an occupational health clinic, providing a welcoming, organized, patient-focused experience. The position combines front-office duties with hands-on patient care and requires Medical Assisting experience or certification for back-of-house clinical work. The role is full-time, 40 hours per week, and involves travel between the Knoxville and Clinton clinics. Those clinics operate Monday through Friday, 8:00 AM to 5:00 PM, with no weekend or holiday hours. The employee must also participate in a rotating on-call schedule.

Requirements

High school diploma or equivalent.
Active Medical Assistant certification or degree (CMAA, CMA, or RMA).
Strong verbal and written communication skills and the ability to interact professionally with patients, providers, and team members.
Excellent organizational skills and ability to multitask in a fast-paced environment.
Proficiency with Microsoft Office, including Word and Excel, and comfort learning EHR software.
Ability to handle sensitive and confidential information with discretion.
Professional appearance and demeanor, with a customer-service mindset.

Nice To Haves

At least 2 years of front-desk, receptionist, or medical office experience.
At least 1 year of medical assistant experience.
Familiarity with electronic health record systems and basic medical and insurance terminology.
Bilingual ability.
Previous experience in a clinic or healthcare environment where scheduling, insurance verification, and patient registration were key functions.
Previous X-ray experience.

Responsibilities

Greet patients and visitors professionally.
Manage patient check-in and check-out, schedule appointments, verify demographics and insurance information, and update patient records.
Answer and route phone calls, respond to inquiries, and support front-desk communication.
Collect co-payments, outstanding balances, and other payments.
Maintain an organized reception area and scan and enter patient documentation into the Electronic Health Record (EHR) system.
Perform filing, faxing, data entry, and general office support.
Coordinate with medical staff to support efficient patient flow and communication.
Obtain and document patient vital signs, including blood pressure, pulse, temperature, height, and weight.
Interview patients to obtain medical histories, document symptoms, and gather health information.
Perform biometric screenings and testing according to clinic protocols.
Collect specimens and perform testing, including venipuncture, urine drug screenings, and other occupational health-related collections.
Prepare examination rooms, maintain medical supplies, and keep clinical areas clean, stocked, and ready for patient care.
Assist healthcare providers with examinations, procedures, and other clinical needs as directed.
Document clinical information, test results, and patient encounters in the EHR system.
Follow safety, infection-control, and specimen-handling procedures.
Maintain patient confidentiality and comply with HIPAA regulations and clinic policies.
Prioritize responsibilities and multitask in a fast-paced clinical environment.
Collaborate with providers, clinical staff, and administrative team members to support quality patient care.
Provide excellent customer service and maintain a positive, professional attitude.
Cross-train in clinical and administrative responsibilities and assist with additional duties as assigned.
Participate in a rotating on-call schedule.
Travel between the Knoxville and Clinton clinics.