Medical Assistant, Full-Time

American Family Care•Huntsville, AL

About The Position

American Family Care Medical Assistants combine clinical care, patient service, and front-desk and insurance verification responsibilities to support clinic operations. The role involves triaging patients, performing clinical procedures and tests, verifying insurance eligibility, maintaining accurate patient records, and helping ensure services are paid correctly. Medical Assistants work in a fast-paced urgent care setting and are expected to adapt quickly while providing accurate, compassionate care. The position requires full availability, including evenings and weekends, and the ability to float to nearby centers as needed. Work includes prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. Candidates must pass a drug screen and criminal background check as a condition of employment.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least one year of experience with insurance verification and patient registration.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
  • Proven venipuncture and specimen collection skills.
  • Ability to pass a drug screen and criminal background check.
  • Full availability, including evenings and weekends, and ability to float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients and collect vital signs and histories.
  • Perform venipuncture and CLIA-waived point-of-care tests, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility.
  • Determine patients’ financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
  • Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns empathetically and professionally.
  • Participate in daily huddles and maintain compliance logs, including crash cart and refrigerator temperature logs.
  • Support infection-control and HIPAA standards.
  • Work evenings and weekends and float to nearby centers as needed.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Competitive benefits package and advancement opportunities; benefits vary by full-time, PRN, or part-time status.
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