Medical Assistant, Full-Time

American Family Care • Auburn, AL

3d

About The Position

American Family Care (AFC) is hiring a full-time Medical Assistant to support clinical care, patient service, front-desk operations, and insurance verification in a fast-paced urgent care setting. Medical Assistants help keep the clinic running smoothly while providing compassionate care and ensuring services are accurately documented and paid correctly.

The role includes greeting and triaging patients, collecting vital signs and histories, performing venipuncture and CLIA-waived point-of-care testing, and assisting with minor procedures and treatments. It also involves registering patients, verifying insurance eligibility, determining financial responsibility, collecting co-pays, reconciling payment logs, and maintaining accurate electronic medical records. Medical Assistants explain procedures and financial expectations, provide discharge instructions, and respond to patient concerns professionally and empathetically.

The position requires full availability, including evenings and weekends, and the ability to float to nearby centers as needed. The work environment is a fast-paced urgent care clinic with prolonged standing and walking, routine exposure to blood and body fluids requiring strict PPE adherence, and occasional lifting of up to 25–30 pounds. Candidates must pass a drug screen and criminal background check. AFC states that the expected pay range is $XX.XX–$XX.XX per hour; final compensation depends on experience, certifications, education, and geographic location. Benefits and advancement opportunities vary by employment status.

Requirements

• Completion of an accredited Medical Assistant program.
• Active national Medical Assistant certification at hire (CMA, RMA, CCMA, or equivalent).
• At least 1 year of experience with insurance verification and patient registration.
• Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
• Proven venipuncture and specimen collection skills.
• Ability to pass a drug screen and criminal background check as a condition of employment.
• Full availability, including evenings and weekends, and ability to float to nearby centers as needed.

Nice To Haves

• Urgent care or emergency room experience is highly valued.
• EMR proficiency; Experity is preferred.
• Comfort using payer portals such as Waystar.

Responsibilities

• Greet and triage patients; collect vital signs and patient histories.
• Perform venipuncture and CLIA-waived point-of-care tests, including COVID, flu, strep, glucose, A1C, and urinalysis testing.
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Register patients and verify insurance eligibility.
• Determine patient financial responsibility, collect co-pays, and reconcile payment logs.
• Maintain accurate electronic medical records.
• Educate patients about clinical procedures and financial expectations; provide clear discharge instructions and de-escalate concerns professionally.
• Participate in daily team huddles.
• Maintain compliance logs, including crash cart and refrigerator temperature logs.
• Support infection-control and HIPAA standards.
• Work evenings and weekends and float to nearby centers as needed.

Benefits

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Advancement opportunities; benefits and advancement opportunities vary by full-time, PRN, or part-time status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed