Medical Assistant - Neurosurgery

Health First Careers•Melbourne, FL

About The Position

The Medical Assistant Certified provides whole-person care throughout office visits, including intake, test results, screenings, laboratory work, medication administration, and closing care gaps. The role focuses on patient-centered care and excellent service for patients, families, and other care providers. The position supports clinical workflows, patient communication, safety, documentation, and office operations, and may provide coverage in other Health First Medical Group areas as needed.

Requirements

High school diploma or equivalent.
Technical diploma in Medical Assisting, or, without a technical diploma, at least six additional months of related clinical experience in lieu of education.
American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintained thereafter.
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from an accepted accredited organization: AAMA, AMT, NHA, NCCT, ARMA, NAHP, or AMCA.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to pass colorblind testing for point-of-care tests requiring color change.
Strong customer service skills, including knowledge of recovery techniques.
Knowledge of medical terminology.
Ability to assist more than one provider at a time.

Responsibilities

Prepare and perform point-of-care testing, including urine dipsticks and blood glucose testing.
Conduct clinical intake, including vital signs and medical, surgical, and social histories, and verify current medications.
Arrange and administer medications as ordered by a provider, following the six rights of medication administration and completing documentation and coding. Controlled substances, insulin, and allergy doses must be checked by an LPN, RN, or Licensed Practitioner.
Stock and order supplies, maintain equipment, and coordinate medical supply ordering with the site manager.
Prepare patients for examinations and make requested notes, diagnostic test results, and imaging available to providers.
Perform point-of-care testing and collect specimens as directed by providers.
Track and communicate laboratory and diagnostic study results to patients through calls, portal messages, or EMR work queues; report abnormal findings to Licensed Practitioners and document accurately.
Follow safety policies and infection-prevention procedures, maintain a clean environment and equipment, and complete required adverse-event, infection-control, and quality-control documentation.
Maintain patient flow after check-in and discuss patient urgency and daily patient load with Licensed Practitioners.
Provide coverage for other Health First Medical Group or office needs, including registration, payment collection, checkout, and appointment scheduling.
Comply with office procedures, OSHA standards, and HIPAA privacy regulations.
Answer internal and external calls and direct messages to the appropriate individuals, ensure complete EMR documentation, and liaise between support services and clinical divisions.
Provide patient follow-up and education, encourage participation in care, and adapt communication to individual needs, expectations, age, and culture.