Medical Assistant - Neurosurgery

Saint Luke's Health System•Kansas City, MO

About The Position

The Medical Assistant supports providers and the nursing team in delivering professional medical care in a fast-paced neurosurgery specialty clinic. The role includes pre-visit planning, patient rooming, obtaining vital signs and histories, maintaining records in EPIC and other electronic medical record systems, managing documents, administering injections, coordinating vaccines, telephone screening using established protocols, phlebotomy, specimen collection, and assisting with procedures and patient care. The Medical Assistant also supports prescription refills, prior authorizations, front office coverage, and other clinic operations as needed. The position requires travel between assigned locations to support patient care and clinic operations. The incumbent is expected to provide excellent customer service, maintain a professional demeanor, and build rapport with patients and families.

Requirements

  • Graduate of an accredited Medical Assistant program or equivalent experience.
  • Basic Life Support certification from the American Heart Association or Red Cross.
  • Less than 1 year of applicable experience.
  • Reliable transportation and ability to travel between assigned locations.
  • Strong communication, organization, and customer service skills.
  • Ability to work effectively in a fast-paced healthcare environment.

Nice To Haves

  • Medical Assistant certification.
  • Previous specialty clinic experience.
  • Phlebotomy experience.
  • Experience using EPIC or other electronic medical records.
  • Interest in neurology, neurosurgery, spine care, or specialty medicine.

Responsibilities

  • Perform pre-visit planning to support efficient patient appointments.
  • Room patients and prepare them for provider visits.
  • Obtain and document vital signs, medical histories, and patient concerns.
  • Use EPIC and other electronic medical record systems to maintain accurate patient records.
  • Scan, upload, and manage patient documentation.
  • Administer injections and coordinate vaccinations.
  • Perform phlebotomy and specimen collection as needed.
  • Conduct telephone screening according to established protocols.
  • Assist providers with procedures and patient care activities.
  • Support prescription refill requests, prior authorizations, and other administrative functions.
  • Provide customer service and build rapport with patients and families.
  • Assist with front office responsibilities as needed.
  • Travel between locations to support clinic operations and patient care.
  • Perform additional duties as assigned based on clinic needs.
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