Medical Assistant - Neurosurgery
About The Position
The Medical Assistant – Neurosurgery supports providers and the nursing team in delivering professional medical care in a fast-paced specialty clinic environment. The role assists patients throughout their surgical and neurological care journey and contributes to clinic operations and a positive patient experience. Duties include pre-visit planning; preparing and rooming patients; obtaining and documenting vital signs, health histories, and chief complaints; using EPIC and other EMR systems; scanning and maintaining medical documents; administering injections and coordinating vaccinations; performing phlebotomy and specimen collection; assisting with procedures and patient care; telephone screening; supporting prescription refill requests and prior authorizations; and helping with front office responsibilities. The Medical Assistant is expected to provide excellent customer service, communicate professionally, and contribute to a collaborative team environment.
Requirements
- Basic Life Support certification from the American Heart Association or Red Cross.
- Less than 1 year of applicable experience.
Nice To Haves
- Graduate of an accredited Medical Assistant program or equivalent experience.
- Medical Assistant certification.
- Previous clinic or specialty clinic experience.
- Phlebotomy experience.
- Experience with EPIC or electronic medical records.
- Strong communication, organizational, and customer service skills.
- Ability to multitask in a fast-paced clinical environment.
- Interest in neurology, neurosurgery, spine care, or specialty care.
Responsibilities
- Perform pre-visit planning to support efficient patient appointments.
- Prepare and room patients for clinic visits.
- Obtain and document vital signs, health histories, and chief complaints.
- Accurately document patient information in EPIC and other EMR systems.
- Scan, upload, and maintain medical documentation.
- Administer injections and coordinate vaccinations as appropriate.
- Perform phlebotomy and specimen collection as needed.
- Assist providers with procedures and patient care activities.
- Conduct telephone screening following established protocols.
- Support prescription refill requests, prior authorizations, and other administrative duties.
- Provide customer service and build rapport with patients and families.
- Assist with front office responsibilities as needed.
- Maintain a professional demeanor and contribute to a positive team environment.
- Perform other duties as assigned based on clinic needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
