Medical Assistant - Neurosurgery

Saint Luke's Health System•Kansas City, MO

About The Position

The Medical Assistant – Neurosurgery supports providers and the nursing team in delivering professional medical care in a fast-paced specialty clinic. The role includes preparing for patient visits, rooming patients, documenting clinical information, administering injections, coordinating vaccinations, collecting blood and specimens, assisting with procedures, and supporting clinic operations. The Medical Assistant is expected to provide excellent customer service, maintain professionalism, and contribute to an outstanding patient experience.

Requirements

  • Basic Life Support certification from the American Heart Association or Red Cross.
  • Strong communication, organizational, and customer service skills.
  • Ability to multitask in a fast-paced clinical environment.

Nice To Haves

  • Graduate of an accredited Medical Assistant program or equivalent experience.
  • Medical Assistant certification.
  • Previous clinic or specialty clinic experience.
  • Phlebotomy experience.
  • Experience with EPIC or electronic medical records.
  • Interest in neurology, neurosurgery, spine care, or specialty care.

Responsibilities

  • Perform pre-visit planning to support efficient patient appointments.
  • Prepare and room patients for clinic visits.
  • Obtain and document vital signs, health histories, and chief complaints.
  • Use EPIC and other EMR systems to document patient information accurately.
  • Scan, upload, and maintain medical documentation.
  • Administer injections and coordinate vaccinations as appropriate.
  • Perform phlebotomy and specimen collection as needed.
  • Assist providers with procedures and patient care activities.
  • Conduct telephone screening according to established protocols.
  • Support prescription refill requests, prior authorizations, and other administrative duties.
  • Provide customer service and build rapport with patients and families.
  • Assist with front office responsibilities as needed.
  • Maintain a professional demeanor and contribute to a positive team environment.
  • Perform other duties as assigned based on clinic needs.
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