Medical Assistant, Float

Family Health Centers of San Diego•San Diego, CA

12d

About The Position

Family Health Centers of San Diego (FHCSD) is hiring a Medical Assistant to float among clinic locations in San Diego County. The role prepares patients for examinations and procedures, assists providers, performs waived testing and phlebotomy, and supports clinic operations and productivity. It also involves maintaining an orderly and safe clinic environment, documenting in the electronic health record, handling specimens, and supporting patient follow-up and communications. The Medical Assistant travels to locations as needed and integrates into each site’s workflow. Other duties may be assigned.

Requirements

Medical Assistant diploma from an approved course required.
High school diploma or GED equivalent required, or an equivalent combination of education and experience that provides the skills, knowledge, and ability to perform essential duties and meets required state or federal certification requirements.
Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advanced Resuscitation Training required.
Ability and means to travel as needed in a timely manner within San Diego County, including to locations with limited public transportation access.
Proof of liability and property damage insurance for the vehicle used is required.
Driver requirements: at least 21 years old; licensed for a minimum of 3 years; no violations and/or accidents within 3 years; no vehicle-related suspensions or reinstatements; and no DUI, reckless driving, or felony driving within 7 years.
Ability to maintain positive interpersonal interactions with clients and coworkers as part of a multidisciplinary community health team serving a diverse, multicultural population.
Ability to multitask, be flexible, ensure accuracy, and adapt to changing priorities in a fast-paced, high-workload environment.
Basic computer literacy, including ability to meet department needs such as EHR documentation, obtaining patient background information and reports, and appointment follow-up.
Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

Nice To Haves

At least 1 year of experience in an ambulatory care setting or similar setting is highly preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Prepare patients for examinations and procedures and assist providers as needed.
Attend in-services or complete make-up assignments.
Help keep sites compliant with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.
Perform waived testing and phlebotomy.
Follow FHCSD policies and procedures to support positive patient outcomes.
Maintain a clean, organized, and safe clinic environment.
May support provider productivity.
Assist with clinic flow, scheduling follow-up appointments, communicating referral information, and providing discharge instructions.
Respond to voicemails, route messages, and return phone calls in a timely manner.
Record patient information in the electronic health record (EHR).
May administer medications, including injections.
May clean, process, and sterilize medical instruments.
Collect and handle laboratory specimens appropriately.
Follow 5S and continuous quality improvement methods in the workplace.
Travel to locations as necessary, integrate into workflows, and help support clinic productivity.
Perform other duties as assigned.