Medical Assistant- Multi Site East

GoHealth Urgent Care - UCSF Health•Alexandria, VA

1d•Onsite

About The Position

The Medical Assistant supports clinical and front office operations at Inova–GoHealth Urgent Care, working with providers to deliver high-quality care, efficient patient flow, and a welcoming patient experience. The role includes patient registration, clinical support, testing, specimen handling, documentation, room preparation, and front desk duties. Candidates must be available to work shifts scheduled between 8:00 AM and 10:00 PM, including the shift combinations listed in the posting. Duties and responsibilities may be modified based on business needs.

Requirements

High school diploma or equivalent.
At least 1 year of Medical Assistant experience.
Basic Life Support (BLS) certification at time of hire through the American Heart Association (AHA) or American Red Cross (ARC).
Candidates with less than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire. Accepted certifications are CCMA (NHA), CMA (AAMA or CHP), RMA (AMT, AAH or ARMA), NCMA (NCCT), and NRCMA (NAHP).
Candidates may be considered without Medical Assistant certification at hire if they have 3 or more years of Medical Assistant experience and at least 1 year of experience in urgent care, an emergency department, or a hospital setting.
CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
Proficiency in Medical Assistant clinical duties.
Strong computer skills and ability to document efficiently.
High attention to detail and strong organizational skills.
Ability to work independently and as part of a team.
Strong written and verbal communication skills.
Commitment to respectful, patient-centered care.

Nice To Haves

Graduate of a Medical Assisting program.
Experience in urgent care, an emergency department, or a hospital setting.
Prior experience with patient registration or front desk responsibilities.
The following credentials may be accepted in lieu of a Medical Assistant certification: Licensed Practical Nurse (LPN), Registered Nurse (RN), Emergency Medical Technician (EMT), Paramedic, or Certified Nursing Assistant (CNA).

Responsibilities

Register patients and collect demographic, insurance, and eligibility information.
Process co-pays and assist with scheduling.
Prepare patients for examinations by obtaining medical history and accurately documenting it in the medical record.
Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
Draw blood and prepare specimens for laboratory analysis.
Prepare, clean, and stock examination rooms and monitor inventory levels.
Maintain accurate and timely documentation in the medical record system.
Support front desk responsibilities, including phone management and patient communication.
Conduct patient follow-up calls as needed.
Complete opening and closing duties, including cash handling and end-of-day reconciliation.
Perform equipment checks, quality control, and troubleshooting as needed.
Follow clinical, safety, and organizational policies and procedures.
Perform additional duties as assigned.