Medical Assistant- Multi Site East

GoHealth Urgent Care•Alexandria, VA

3d•$20 - $28•Onsite

About The Position

The Medical Assistant supports clinical and front office operations at Inova–GoHealth Urgent Care, working closely with providers to deliver high-quality care, efficient patient flow, and a welcoming patient experience. The role includes patient registration, clinical preparation and documentation, point-of-care testing, specimen handling, and front desk support. Candidates must be available to work between 8:00 AM and 10:00 PM, with shifts assigned based on business needs.

Requirements

High school diploma or equivalent.
At least 1 year of Medical Assistant experience.
Basic Life Support (BLS) certification at time of hire, obtained through the American Heart Association (AHA) or American Red Cross (ARC).
Candidates with fewer than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire.
Candidates without certification at hire may be considered with at least 3 years of Medical Assistant experience and at least 1 year of urgent care, emergency department, or hospital experience.
CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
Proficiency in Medical Assistant clinical duties.
Strong computer skills and ability to document efficiently.
High attention to detail and strong organizational skills.
Ability to work independently and within a team environment.
Strong written and verbal communication skills.
Commitment to providing respectful, patient-centered care.

Nice To Haves

Graduate of a Medical Assisting program.
Experience in an urgent care, emergency department, or hospital setting.
Prior experience with patient registration or front desk responsibilities.
Accepted Medical Assistant certifications include CCMA (NHA), CMA (AAMA or CHP), RMA (AMT, AAH or ARMA), NCMA (NCCT), and NRCMA (NAHP).
Licensed Practical Nurse (LPN), Registered Nurse (RN), Emergency Medical Technician (EMT), Paramedic, or Certified Nursing Assistant (CNA) credentials may be accepted in lieu of Medical Assistant certification.

Responsibilities

Register patients and collect demographic, insurance, and eligibility information.
Process co-pays and assist with scheduling.
Prepare patients for examination by obtaining medical history and documenting accurately in the medical record.
Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
Perform point-of-care testing, such as flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
Draw blood and prepare specimens for laboratory analysis.
Prepare, clean, and stock exam rooms and monitor inventory levels.
Maintain accurate and timely documentation within the medical record system.
Support front desk responsibilities, including phone management and patient communication.
Conduct patient follow-up calls as needed.
Complete opening and closing duties, including cash handling and end-of-day reconciliation.
Perform equipment checks, quality control, and troubleshooting as needed.
Follow clinical, safety, and organizational policies and procedures.
Perform additional duties as assigned.