Medical Assistant- Multi Site

GoHealth Urgent Care•Herndon, VA
•$20 - $28

About The Position

The Medical Assistant supports clinical and front office operations at Inova–GoHealth Urgent Care, working closely with providers to deliver high-quality care, maintain efficient patient flow, and provide a welcoming patient experience. The role includes patient registration, clinical preparation and testing, documentation, specimen collection, room and inventory upkeep, and administrative support. Candidates must be available to work between 8:00 AM and 10:00 PM, with shifts assigned according to business needs.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of Medical Assistant experience.
  • Basic Life Support (BLS) certification at time of hire, obtained through the American Heart Association or American Red Cross.
  • Candidates with less than 3 years of Medical Assistant experience must hold an approved Medical Assistant certification or obtain one within 12 months of hire.
  • Candidates with 3 or more years of Medical Assistant experience and at least 1 year in urgent care, an emergency department, or a hospital may be considered without certification at time of hire.
  • CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of the start date.
  • Proficiency in Medical Assistant clinical duties.
  • Strong computer skills and ability to document efficiently.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and within a team environment.
  • Strong written and verbal communication skills.
  • Commitment to respectful, patient-centered care.

Nice To Haves

  • Graduate of a Medical Assisting program.
  • Experience in urgent care, an emergency department, or a hospital setting.
  • Prior experience with patient registration or front desk responsibilities.

Responsibilities

  • Register patients and collect demographic, insurance, and eligibility information.
  • Process co-pays and assist with scheduling.
  • Prepare patients for examination by obtaining medical history and documenting it accurately in the medical record.
  • Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight.
  • Perform point-of-care testing, including flu, strep, urinalysis, EKG, and pregnancy testing, and report results to providers.
  • Draw blood and prepare specimens for laboratory analysis.
  • Prepare, clean, and stock exam rooms and monitor inventory levels.
  • Maintain accurate and timely documentation within the medical record system.
  • Support front desk responsibilities, including phone management and patient communication.
  • Conduct patient follow-up calls as needed.
  • Complete opening and closing duties, including cash handling and end-of-day reconciliation.
  • Perform equipment checks, quality control, and troubleshooting as needed.
  • Follow clinical, safety, and organizational policies and procedures.
  • Perform additional duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Employee Assistance Program (EAP) and wellness resources.
  • Generous paid time off (PTO).
  • Monthly performance-based incentive program.
  • Opportunities for career growth and advancement.
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