Medical Assistant - Northwest Urgent Care - Wilmot

Community Health Systems Professional Services Corporation•Tucson, AZ

2d•Onsite

About The Position

The Medical Assistant supports urgent care providers by delivering patient-centered clinical and administrative support in a fast-paced, walk-in setting. The role includes preparing patients for examinations, taking vital signs, assisting with clinical procedures, collecting specimens, administering medications within the scope of certification, and documenting patient histories in the EMR. The Medical Assistant also supports operational efficiency, quality assurance, and compliance with HIPAA, OSHA, and CLIA standards. Travel between urgent care clinics may be required to meet staffing and patient care needs. The clinic is located at 6303 E Broadway Blvd, Suite 161, Tucson, Arizona. It operates seven days per week from 7 a.m. to 7 p.m.; 12-hour shifts are available. The position may include some weekend and holiday work.

Requirements

1–2 years of experience working as a Medical Assistant in a healthcare setting.
Certified Medical Assistant (CMA) credential from AAMA, or Registered Medical Assistant (RMA) credential from American Medical Technologists.
Basic Life Support (BCLS) certification.
Ability to work effectively in a fast-paced, walk-in urgent care environment.
Basic understanding of clinical procedures, vital-sign collection, and medical terminology.
Excellent communication and interpersonal skills, with a positive, proactive approach to patient care and collaboration.
Strong attention to detail and ability to multitask.
Proficiency in navigating EMR systems or willingness to learn.
Must be authorized to work in the United States for an employer; this position is not eligible for immigration sponsorship now or in the future.

Nice To Haves

1–2 years of experience in a clinical, urgent care, or ambulatory care setting.

Responsibilities

Prepare exam rooms and room patients, including taking vital signs, obtaining medical histories and reasons for visits, and documenting information in the EMR.
Prepare patients for examinations, procedures, and diagnostic testing; assist providers during treatment and help ensure patients are comfortable and informed.
Anticipate provider needs during examinations and procedures and ensure necessary supplies and equipment are available.
Assist with collection and supervised processing of blood, urine, and oral-swab specimens according to facility protocols.
Give patients provider-directed instructions for follow-up care or diagnostic testing.
Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections, as directed by providers and within the scope of certification.
Maintain clean, stocked exam rooms and sanitize basic equipment between patient visits.
Perform basic clinical, aseptic, and laboratory procedures to support patient care.
Provide administrative support, including check-in, registration, and patient documentation.
Monitor patient flow and collaborate with the care team to support efficient care delivery and reduce wait times.
Respond to basic patient questions and relay complex inquiries to providers or appropriate staff.
Follow infection-control protocols, privacy standards, and facility policies.
Travel to other urgent care locations as required to support staffing and operational needs.
Work 12-hour shifts, including some weekends and holidays; maintain regular and reliable attendance; comply with policies and standards; and perform other duties as assigned.