About The Position

The Medical Assistant supports patients, staff, and physicians to maintain efficient operations and customer service while providing quality care to a designated patient population in the dermatology department. The role assists with clinical care, patient preparation, procedures, documentation, medication administration, communication, scheduling, and department operations. The position is full-time, day shift, with a 10-hour schedule from 8:00 AM to 6:30 PM. Weekend work and on-call duty are not required.

Requirements

  • Certification of completion of a Medical Assistant Program.
  • AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) certification from the American Heart Association.
  • Demonstrated proficiency in clinical skills and office procedures.
  • Proficiency in medication administration.
  • Type at least 30 words per minute with 0–2 errors and proofread work.

Nice To Haves

  • One year of Medical Assistant experience in a related clinical area.
  • Certified Medical Assistant (CMA) certification from the California Certifying Board for Medical Assistants.
  • Hospital Corpsman (HM) experience in the U.S. Navy.

Responsibilities

  • Demonstrate clinical knowledge and skill within the assigned area and scope of practice.
  • Perform or assist with tests and procedures, prepare patients for examinations and procedures, and obtain complete and accurate consent.
  • Administer medications safely and accurately according to guidelines and written orders, with required licensed-person verification and documentation.
  • Prepare and accurately label biopsies and document patient care according to protocol.
  • Listen to patients, gather relevant information, recognize urgency, and route concerns to physicians; return calls according to physician instructions.
  • Review provider-approved teaching materials or written instructions with patients in partnership with the physician.
  • Follow universal precautions and infection-control policies and procedures.
  • Assist Patient Service Representatives with front-desk issues, including scheduling and telephone management.
  • Support appropriate service delivery and participate in clinical projects as directed.
  • Organize daily work, monitor patient flow and physician schedules, prioritize patient needs, and complete assigned tasks within scheduled hours.
  • Manage telephone messages promptly, troubleshoot problem calls, and respond calmly to urgent and emergent situations.
  • Maintain supplies, participate in site inspections and inventories, and use supplies cost-consciously.
  • Enter authorizations and schedule surgeries and procedures accurately and on time.
  • Complete Quality Assurance assignments and support quality initiatives, including P4P, BMI, and DataMart.
  • Use department equipment and information systems, activate emergency procedures as required, document care events, and complete AEHR tasks within prescribed timelines.
  • Support new applications and policies and assist in other departments or travel to other sites as business needs require.
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