Medical Assistant I-9118087515-NCHPC-WTH-Primary care-Nemours Children's Health, Winter Haven

The Nemours Foundation•Winter Haven, FL

22h•Onsite

About The Position

Nemours Children's Health is hiring a patient-focused Medical Assistant for its Central Florida Primary Care team in Winter Haven, Florida. The role supports pediatric primary care for children and adolescents and works collaboratively with physicians and other care team members. The Medical Assistant serves as a liaison among patients and families, providers, and clinical staff, helping coordinate visits, collect and document clinical information, prepare patients, assist with procedures, and support high-quality care under established protocols and provider direction. Travel to other Nemours Children's Health locations may be required based on operational needs. The posting describes responsibilities for Medical Assistant II, including preparing patients and collecting vital signs and histories; assisting with examinations, treatments, and procedures; administering medications and vaccines under provider direction; collecting specimens and performing basic laboratory testing; documenting in the electronic medical record; coordinating patient flow; educating families with approved materials; maintaining clean rooms, infection-prevention standards, and equipment; and collaborating with the care team. Additional clinical and administrative duties may be assigned within the role's scope and organizational policies. The posting outlines qualifications for three levels. Medical Assistant I is entry-level, requires no prior experience, and calls for basic clinical and administrative skills; completion of a certified Medical Assistant program and certification are preferred. Medical Assistant II requires one year of Medical Assistant experience, demonstrated proficiency, and certification; it also includes mentoring and training new Medical Assistants. Medical Assistant III requires five or more years of experience, advanced skills, certification, and involvement in quality improvement and advanced patient care. American Heart Association BLS certification is required within 90 days of hire for each level. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with daytime flexibility based on staffing needs and travel as required.

Requirements

Medical Assistant I: no prior experience required; basic clinical and administrative skills.
Medical Assistant II: one year of experience as a Medical Assistant and demonstrated proficiency in clinical and administrative tasks.
Medical Assistant III: five or more years of experience as a Medical Assistant and advanced clinical and administrative skills.
American Heart Association BLS certification within 90 days of hire.
Medical Assistant certification is required for levels II and III; acceptable certifications are CMA, RMA, NCMA, or CCMA.
Strong verbal and written communication skills.
Ability to work collaboratively in a team-based environment.
Ability to mentor and train new Medical Assistants.
Experience using electronic medical record systems.
Computer proficiency.
Ability to adapt to changing priorities in a fast-paced clinical setting.
Flexibility to work daytime hours based on staffing needs.
Ability to travel to other locations as required.

Nice To Haves

Completion of a certified Medical Assistant program is preferred for Medical Assistant I.
Medical Assistant certification is preferred for Medical Assistant I.
Medical Assistant school is preferred for Medical Assistant II and III.

Responsibilities

Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
Assist providers during examinations, treatments, and in-office procedures.
Administer medications and vaccines under provider direction and according to established protocols.
Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
Accurately document patient information in the electronic medical record.
Coordinate patient flow to promote efficient, high-quality care.
Educate patients and families using provider-approved materials and instructions.
Help create a comforting, supportive environment for children and caregivers.
Maintain examination room cleanliness, infection-prevention standards, and medical equipment.
Collaborate with physicians, nurses, and other care team members to provide safe, compassionate care.
Perform additional clinical and administrative duties within the scope of the role and organizational policies.
Mentor and train new Medical Assistants where applicable to the role level.
Participate in quality improvement initiatives and advanced patient care where applicable to the role level.

Benefits

Medical, dental, and vision coverage, with four medical coverage levels including fertility care and prescription drugs for associates and their families.
Paid time off accrued according to role and length of service.
Six paid holidays annually.
One day of paid volunteer time off.
Six weeks of paid parental leave at 100% of pay.
Tuition reimbursement for approved courses, up to $5,250.
403(b) retirement savings plan with immediate participation and matching contributions.
Basic life insurance equal to one times annual salary, up to $500,000.
Accidental Death & Dismemberment insurance.
Short-term disability coverage with income protection at 60% of salary for eligible non-work-related illness, accident, or injury.
Long-term disability coverage.