About The Position

Nemours Children's Health is seeking an entry-level Medical Assistant I to join its Central Florida Primary Care team in Winter Haven, Florida. The Medical Assistant supports pediatric primary care by helping provide comprehensive, family-centered care for children and adolescents. As a member of the care team, the position serves as a liaison among patients and families, providers, and clinical staff, helping coordinate patient flow, gather and document clinical information, prepare patients for visits, and support providers in delivering high-quality care. The role assists with clinical procedures and patient care activities within the Medical Assistant's scope of practice, following established protocols and provider direction. Travel to other Nemours Children's Health locations may be required based on operational needs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to other locations as required.

Requirements

  • No prior experience is required for the Medical Assistant I position.
  • Basic clinical and administrative skills.
  • American Heart Association BLS Certification within 90 days of hire.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team-based environment.
  • Experience using electronic medical record systems.
  • Computer proficiency.
  • Ability to adapt to changing priorities in a fast-paced clinical setting.
  • Flexibility to work daytime hours based on staffing needs.

Nice To Haves

  • Completion of a certified Medical Assistant program is preferred.
  • Medical Assistant certification is preferred; acceptable certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), and Clinical Medical Assistant (CCMA).

Responsibilities

  • Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Administer medications and vaccines under provider direction and according to established protocols.
  • Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
  • Accurately document patient information in the electronic medical record.
  • Coordinate patient flow to promote efficient, high-quality care.
  • Educate patients and families using provider-approved materials and instructions.
  • Help create a comforting, supportive environment for children and their caregivers.
  • Maintain exam room cleanliness, infection prevention standards, and medical equipment.
  • Collaborate with physicians, nurses, and other care team members to provide safe, compassionate, relationship-based care.
  • Perform additional clinical and administrative duties within the scope of the Medical Assistant role and organizational policies.

Benefits

  • Medical coverage, including fertility care and prescription drugs, for associates and their families.
  • Dental and vision coverage.
  • Paid time off accruing according to role and length of service.
  • Six paid holidays annually.
  • One day of paid volunteer time off.
  • Six weeks of paid parental leave at 100% of pay.
  • Tuition reimbursement for approved courses, up to $5,250.
  • 403(b) retirement savings plan with immediate participation and matching contributions.
  • Basic life and accidental death and dismemberment insurance.
  • Short-term disability coverage and long-term disability.
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