Medical Assistant Sr, Cert

Bayfront Health•St. Petersburg, FL

About The Position

Performs patient care under the direction and supervision of a physician or advanced practice provider (APP) in an ambulatory setting. Acts as a leader to help drive quality care and mentor professional practice. The role supports patient care, clinical operations, quality improvement, and the orientation and competency development of Medical Assistants.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
Current BLS Healthcare Provider Certification.
Current certification or registry as a Medical Assistant from an accepted agency, including CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), or RMA (AMT, ARMA, or AAH). Certifications from other agencies may be considered case by case.
Minimum three years as a Certified Medical Assistant.

Responsibilities

Is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participates in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicates effectively and professionally with patients and family members and collaborates with administrative and operations staff.
Gathers patient data through interviews and observation and helps patients and families prepare for examinations.
Assists the physician or APP during examinations and procedures and demonstrates competency in practice-specific tasks and skills.
Provides routine treatments and administers approved medication types as ordered by the provider.
Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Documents patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Acts as a patient liaison to help arrange specialty testing or physician consultations and provide scheduling information.
Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
Helps develop and coordinate Medical Assistant orientation; serves as a preceptor or oversees assigned preceptors in collaboration with clinical leadership and a corporate Learning Consultant.
Supports and helps develop quality strategies within the practice.
Helps facilitate and participate in the skills portion of the Medical Assistant Annual Clinical Review.
Collaborates with clinical leadership and education staff to assess Medical Assistant competence.
Leads and participates in departmental committees and special projects.
Maintains reasonably regular and punctual attendance and complies with Orlando Health policies and applicable laws and standards.
Demonstrates the knowledge and skills needed to provide care and assess data appropriate to patients’ age-specific needs.
Demonstrates awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Uses supplies efficiently.
Assists the business office as needed with reception, scheduling, and patient discharge.