Medical Assistant Sr, Cert

Bayfront Health•St. Petersburg, FL

About The Position

Performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). Serves as a leader in promoting quality care and as a mentor for professional practice. The role also supports the practice’s operational and quality-improvement work and helps develop the skills and competence of other Medical Assistants.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
Current BLS Healthcare Provider Certification.
Current certification or registry as a Medical Assistant through an accepted agency; certifications or registrations from unlisted agencies may be considered case by case.
At least three years of experience as a Certified Medical Assistant.

Responsibilities

Support operational issues and report to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation, and assist patients and families in preparing for examinations.
Assist the physician or APP during examinations and procedures; provide routine treatments and administer approved medications as ordered.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider’s direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to arrange specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation; serve as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and applicable standards.
Demonstrate the knowledge and skills needed to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
Use supplies efficiently and assist the business office with reception, scheduling, and patient discharge as needed.