Medical Assistant Sr, Cert

Bayfront Health•Wesley Chapel, FL

1d•Onsite

About The Position

The Certified Medical Assistant, Sr. works in the Interventional Pain Management department and provides patient care in an ambulatory setting under the direction of a physician or Advanced Practice Provider (APP). The position travels to both Land O' Lakes and Zephyrhills and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The role includes gathering patient information, preparing patients for examinations, assisting with examinations and procedures, providing routine treatments, administering approved medications as ordered, and entering medication, laboratory, and diagnostic imaging orders under provider direction. The Senior Medical Assistant documents patient care and education, communicates with patients and families, coordinates specialty testing and consultations, and independently handles incoming and outgoing calls using sound clinical judgment. The position also supports practice operations and quality improvement, helps coordinate Medical Assistant orientation, serves as a preceptor, contributes to competency assessments and annual clinical reviews, and leads or participates in committees and special projects. The role is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues and follows Orlando Health policies and applicable standards. Florida Medical Clinic Orlando Health lists tuition reimbursement, Public Service Loan Forgiveness, leadership development programs, medical, dental and vision coverage, free virtual visits, well-being programs, an employer retirement match of up to 5%, four weeks of paid parental leave, PTO, flexible leave options, fertility benefits, adoption assistance, backup care for children, elders and pets, and pet insurance.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry as a Medical Assistant from an accepted agency, such as NHA, AAMA, AMCA, NCCT, NAHP, AMT, ARMA, or AAH. Certifications or registrations from agencies not listed may be considered case by case.

Responsibilities

Gather patient data through interviews and observation.
Assist patients and families with preparation for examinations.
Assist physicians or APPs during examinations and procedures.
Provide routine treatments and administer approved medications as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Coordinate specialty testing and physician consultations, and provide patients with scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Support quality initiatives, goal attainment, clinical outcomes, and process improvement activities.
Help develop and coordinate Medical Assistant orientation; act as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the Learning Consultant.
Help develop quality strategies within the practice.
Facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess Medical Assistant competence.
Lead and participate in departmental committees and special projects.
Communicate professionally with patients and family members and collaborate with administrative and operations staff.
Maintain regular, punctual attendance and comply with Orlando Health policies and applicable standards.
Demonstrate knowledge and skills for patient care appropriate to the age-specific needs of assigned patients.
Remain aware of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.