Medical Assistant Sr, Cert

Orlando Health•St. Petersburg, FL

About The Position

Performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). Serves as a leader in promoting quality care and as a mentor for professional practice. The role supports clinical operations, patient care, staff orientation and development, and quality improvement activities while following Orlando Health policies and applicable regulatory standards.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
Current BLS Healthcare Provider Certification.
Current certification or registry through an accepted Medical Assistant credentialing agency. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), or RMA (AMT, ARMA, or AAH). Certifications or registrations from unlisted agencies may be considered case by case.
At least three years of experience as a Certified Medical Assistant.

Responsibilities

Provides patient care under the direction and supervision of a physician or APP in an ambulatory setting.
Is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicates effectively and professionally with patients and family members and collaborates with administrative and operations staff.
Gathers patient data through interview and observation and helps patients and families prepare for examinations.
Assists the physician or APP during examinations and procedures and performs specific tasks and skills as defined by the practice.
Provides routine treatments and administers approved medications as ordered by the provider.
Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Documents patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Acts as a patient liaison to schedule specialty testing or consultations and provide scheduling information.
Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
Helps develop and coordinate Medical Assistant orientation in the assigned practice.
Acts as a preceptor and/or oversees assigned preceptors in collaboration with nursing or clinical leadership and a corporate Learning Consultant.
Supports and helps develop quality strategies within the practice.
Helps facilitate and participates in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborates with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Leads and participates in departmental committees and special projects.
Maintains reasonably regular and punctual attendance and complies with Orlando Health policies and applicable laws and standards.
Demonstrates knowledge and skills to provide care and assess data appropriate to patients’ age-specific needs in the assigned department or unit.
Maintains awareness of medical/legal issues and patient rights and complies with regulatory and accrediting standards.
Uses supplies efficiently.
Assists the business office as needed with reception, scheduling, and patient discharge.