Medical Assistant - Float

ChenMed•Ashburn, GA
•$17 - $24•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary by setting, depending on the size, location, and type of center. In addition to administrative work, the role performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter supports physician-led care teams focused on comprehensive primary care for a specific patient population.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
  • At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
  • BLS for Healthcare Providers certification.
  • Knowledge of medical products, terminology, services, standards, policies, and procedures.
  • Strong interpersonal and customer service skills, with compassion and empathy toward patients and families.
  • Strong oral and written communication, time management, and organizational skills.
  • Ability to collaborate with physicians, other clinicians, leaders, staff, and team members.
  • Problem-solving mindset focused on patient needs and team goals.
  • Basic phone and computer operation skills.
  • Attention to detail and ability to maintain accurate reports and data.
  • Ability to maintain organized systems that support timely patient flow.
  • Ability to remain calm in busy or stressful situations.
  • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
  • Ability and willingness to travel to local centers as needed for coverage.
  • Fluency in spoken and written English.
  • Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

  • Experience working with geriatric patients.
  • Experience with EMR systems.

Responsibilities

  • Measure and record patient vital signs and document patient interviews and medical histories.
  • Catalog patient needs and communicate them to the PCP, clinician, specialist, or other clinical personnel.
  • Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
  • Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
  • Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
  • Prepare and administer medications, change dressings, apply bandages, remove sutures, perform other first-aid procedures, and use CPR skills when necessary, all under physician supervision.
  • Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
  • Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay pertinent information for the physician.
  • Call prescriptions in to the pharmacy with physician approval and authorization; use appropriate medical terminology and follow legal and ethical professional conduct. Authorized individuals use the ChenMed Rx system to support physician medication dispensing.
  • Provide health coaching to a defined patient group to support healthy lifestyle choices and follow up with coached patients through weekly calls.
  • Perform other duties as assigned and modified at the manager’s discretion.

Benefits

  • Comprehensive benefits.
  • Career development and advancement opportunities.
  • Work-life balance.
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