Medical Assistant- Family Medicine

Advocate Health•Saint Francis, WI

6d•$23 - $34

About The Position

The Medical Assistant provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining required training and competency. The role supports family medicine visits by completing rooming tasks, assisting providers with procedures, performing laboratory duties, administering medications and vaccines, and handling related clinical and administrative tasks. The Medical Assistant communicates and works effectively with patients and teammates, maintains equipment and supplies, and may assist with teammate training or serve as a role champion or committee member. The role requires providing age-appropriate care based on patients’ developmental needs. The position is full time, 40 hours per week, with a Monday–Friday schedule between 8:00 a.m. and 4:30 p.m.; end times may vary according to patient needs. No weekends or holidays are scheduled. The listed pay range is $22.90–$34.35.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or qualifying clinical military training or EMT preparation where specified; in IL/WI and Floyd & Navicent divisions, two years of verifiable full-time Medical Assistant experience within the last five years may be accepted instead of program completion.
Two years of experience in a clinical practice setting as a Medical Assistant.
Current or timely-obtained American Heart Association Basic Life Support certification, according to the applicable division requirements.
CMA or RMA certification or registration from an organization recognized for the applicable division.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Successful completion of Atrium Health’s competency assessment where specified.
Ability to meet the physical demands of the job, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.
Professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate-holder activities for the unit, where specified.
Successful completion of a system-approved program to become a primary trainer for new teammates, where specified.
Achievement of six points from the list of additional market responsibilities, where specified.

Responsibilities

Follow Medical Assistant scope of practice, policies, and procedures, and maintain training and competency for the specialty area.
Complete rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and patient screenings.
Assist providers with or perform ordered procedures.
Perform laboratory duties, including venipuncture, specimen collection and handling, preparation of lab orders and requisitions, results tracking, point-of-care testing, and CLIA-compliant waived tests and practice-specific diagnostic testing.
Administer medications and vaccines safely according to medication-administration rights.
Perform other assigned duties, which may include medication refills, insurance authorizations, regulatory and safety logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately and ensure equipment and supplies are in working order and adequately stocked.
May assist with training and onboarding teammates and may serve as a role champion or committee member.
Provide care appropriate to patients’ ages and developmental needs, following departmental policies and procedures.
Operate equipment necessary to perform the job and use protective clothing and equipment as needed.