Medical Assistant - Southeast - Family Medicine

El Rio Community Health Center•Tucson, AZ

6d•$18 - $26

About The Position

The Medical Assistant serves as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice at a clinic location assigned by management. Work is performed in accordance with El Rio Health policies and procedures, generally under supervision and review; issues involving departures from standard policies, interpretations, or procedures are referred to a supervisor for resolution. The position supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible. Duties include completing patient intake and documentation in the Electronic Health Record (EHR), performing appropriate procedures and activities, coordinating outside records and test results, carrying out provider orders, and supporting clinical operations through administrative tasks. The Medical Assistant also maintains competency, patient confidentiality, a clean and safe work environment, and compliance with applicable policies, standards, and reporting requirements. The schedule is Monday through Friday, 8:15 a.m. to 5:15 p.m. Salary is $17.57–$26.35, depending on qualifications.

Requirements

High school diploma or GED.
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment. Arizona employees must submit a clearance card or fingerprint receipt before their hire or transfer date; the Level I Non-IVP card must be received within 30 days after that date.
Reliable transportation may be required to accommodate organizational reassignments during the workday. Employees driving during work hours must have a valid driver’s license and comply with Arizona vehicle insurance requirements.
Undergo drug testing before employment and comply with applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.
Meet the physical and other requirements of the position, with reasonable accommodations available as described in the posting.

Nice To Haves

One year of experience as a Medical Assistant in an ambulatory healthcare setting.
Bilingual English/Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Complete assigned clinical and non-clinical duties and assignments within reasonable time frames and established performance expectations.
Complete the patient intake process before the patient sees a provider, documenting information, patient responses, and actions in the patient’s EHR.
Perform or assist with procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating outside medical records and laboratory and radiology results as needed.
Complete provider orders and ensure patients understand and can verbalize their discharge instructions.
Document completed orders and actions in the EHR and submit them for processing within the defined period.
Complete administrative and other assigned activities received through El Rio Health IT systems or the Patient Portal, including required documentation.
Maintain required proficiency and complete annual competency skills evaluations.
Maintain clean, safe, and hygienic work areas, workstations, and examination rooms, and follow hand-washing and other applicable procedures.
Follow compliance and reporting requirements applicable to Joint Commission accreditation standards for Medical Assistants.
Protect patient confidentiality and comply with HIPAA and corporate requirements.
Follow the organizational Code of Conduct, policies and procedures, standing orders, and Service Excellence requirements.
Maintain a safe work environment, address or report hazards promptly, follow Health and Safety Policies and Procedures, and participate in safety programs, potentially including an emergency response team.
Demonstrate professional conduct and acceptable performance at any clinic location or assignment designated to support operational needs.
Evaluate clinical and non-clinical problems or situations, prioritize needs, and resolve issues effectively and promptly using appropriate critical-thinking and problem-solving skills.
Communicate proactively and effectively with patients to promote compliance with appointments and treatments, and document communication efforts in the EHR according to Nursing Policies and Procedures.
Report safety hazards or potential hazards to supervisory staff promptly.
Label, rotate, and stock medications, medical supplies, and equipment in accordance with Nursing Policies and Procedures, maintaining appropriate inventories.