Medical Assistant Family Medicine

Intermountain Health•South Ogden, UT

19d•Onsite

About The Position

A Medical Assistant provides care to patients with acute and chronic needs in an ambulatory clinic setting. Under the direction of a clinician, the Medical Assistant assists the provider in gathering information relevant to the patient’s visit and condition. The role includes communicating with patients in person and by telephone, collaborating with cross-functional teams, and providing careful follow-through to support patient care. This is a backup position supporting various providers at South Ogden Family Medicine. The position is scheduled for 36 hours per week, Monday through Friday, from 7:00 a.m. to 5:00 p.m., with one day off each week. The hourly pay range is $20.07–$28.59, with the actual rate dependent on experience.

Requirements

Proof of completion of a Medical Assistant program, or at least one year of Medical Assistant work experience, or a current active and in-good-standing RN/LPN license to practice nursing in Utah.
Current Basic Life Support (BLS) certification for healthcare providers, obtained before the start date.
Basic computer skills, including word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver a high level of customer/patient satisfaction.
Ability to protect patient, member, and caregiver privacy and confidentiality, including protected health information (PHI).

Nice To Haves

Experience in an outpatient clinic or other healthcare setting.
Computer literacy with electronic medical record (EMR) systems and other relevant software.
Current national Medical Assistant certification or registration: Registered Medical Assistant (RMA) from AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) from AAMA.
In Utah, certified caregivers with less than one year of Medical Assistant experience may attend a yearlong Medical Assistant residency program.

Responsibilities

Assist the provider, under the clinician’s direction, by gathering information relevant to the patient’s visit and condition.
Communicate clearly with patients seeking care through telephone and in-person interactions.
Collaborate with cross-functional teams on patient care.
Use attention to detail and follow-through to help provide needed care.
Document patient care and access information as needed using a computer.
Assist with patient transfers and ambulation and obtain and distribute supplies and equipment, as required.