Medical Assistant - Vascular

WellSpan Health•Chambersburg, PA

12d

About The Position

Provides safe, therapeutic, and efficient care and services to patients in support of the Vascular Office. Assists with direct patient care, performs treatments, and administers medications when qualified and appropriately supervised. Instructs patients and families in appropriate care as directed by providers and participates in the patient-centered practice, including helping develop office workflows. Specialty-specific duties may vary according to the department competency checklist. Supports providers during visits and examinations by collecting and entering information in patient records, carrying out orders, and completing post-visit education and instructions. Helps coordinate diagnostic and therapeutic services, monitor test results and follow-up, manage patient flow and delegated care-team tasks, and maintain safe, organized, stocked care areas. The role requires confidentiality, ongoing clinical competency, participation in required education and practice meetings, and contribution to safety, quality, teamwork, and patient experience. Schedule: Full time, Monday–Friday, 8 a.m.–4 p.m.

Requirements

High school diploma or GED.
At least one year of Medical Assistant experience, or completion of a Medical Assistant program.
Basic Life Support certification upon hire.
Completion of required education programs and competency testing needed to perform at an advanced level.
Medical terminology upon hire.
Proficient communication skills, including use of the SBAR technique.
Ability to present clinical information effectively to the care team.
Proficiency navigating and entering information into an electronic health record.
Ability to model teamwork, work independently, and be self-motivated and dependable.

Nice To Haves

Associate degree in Medical Assisting.
Diploma program in Medical Assisting.
Certified Medical Assistant certification upon hire.

Responsibilities

Obtain and document the reason for visit and patient vital signs, which may include temperature, blood pressure, weight, BMI, respirations, and pulse.
Collect, process, handle, store, and track specimens according to provider direction and established protocols before transporting them to the laboratory.
Keep patient care areas stocked with unexpired supplies and ensure equipment is in good working condition with current biomedical assessment checks.
Handle, store, and clean instruments, equipment, and supplies according to manufacturer guidelines.
Prepare patients and set up instruments and supplies for scheduled procedures.
Use Standard Precautions for all patient encounters.
Arrange ordered diagnostic and therapeutic services by completing paperwork and scheduling appointments.
Track, review, and monitor diagnostic test results and follow-up under provider direction; communicate results and follow-up instructions to patients as directed.
Prepare and administer prescribed vaccines, medications, and controlled substances under direct supervision of a licensed nurse or provider and within demonstrated competencies.
Ask required screening questions, identify risks and contraindications, and observe for appropriate responses.
Document and process prescription requests and refills according to protocol.
Perform basic office procedures, examinations, and tests as ordered and within demonstrated competencies, such as EKGs, ear lavages, and vision tests.
Provide and review standard patient-care instructions and education with patients and family members as directed by providers.
Obtain health information from patients or family members for provider or clinical-resource review, helping determine urgency or an alternative care venue when access is unavailable; return patient calls in a timely manner.
Complete pre-visit planning and visit preparation according to established guidelines.
Obtain health information at visits, which may include review of systems, history of present illness, and past medical and social history; accurately review medications and update the EHR.
Complete office standing orders for patients’ chronic and preventive healthcare needs.
Manage daily patient flow and prioritize delegated patient-care tasks and activities, including in-basket management.
Take ownership of an office function or process improvement under supervisor direction.
Maintain strict confidentiality of patient health information and complete annual WSH Corporate Compliance and other mandatory education.
Support providers during visits and exams by documenting information, carrying out orders, and completing post-visit patient education and instructions.
Maintain a score of 80% or higher on yearly audits.
Follow safety, quality, environmental, and infection-control policies; report actual and potential errors and hazardous conditions through the Safety Reporting System and participate in safety education and root-cause analyses as required.
Maintain clean work areas, professional growth, required clinical competencies, and care and maintenance of department equipment and supplies; distribute mail.
Foster teamwork and a positive patient and family experience, practice fiscal responsibility through improvement and innovation, and attend practice meetings.
Enter and retrieve data from established computer files using relevant software applications.