Medical Assistant Cardiology Clinic

Banner Health•Phoenix, AZ

About The Position

The Medical Assistant works alongside physicians and healthcare staff at the Banner - University Medicine Heart Institute to support a positive patient experience and provide clinical and administrative assistance in a fast-paced cardiology clinic serving patients across a wide age range. The role includes chart preparation, administrative follow-up, and direct patient care, with opportunities for growth in an academic environment. The position works under the direct supervision of providers and interacts with patients, families, clinicians, staff, and external healthcare contacts. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., with no weekends. Flexibility is required to provide support at Banner Health Center Plus Arcadia and the Scottsdale Health Care+ Center.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of an approved medical assistant training program as defined by state regulations.
Active Medical Assistant certification, with proof of current membership in the applicable certifying organization.
Certification or additional training must meet Meaningful Use requirements.
BLS certification.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documenting respiration and heart rate or pulse, temperature measurement, phlebotomy, ear irrigation, and EKGs; chaperone as needed.
Follow universal blood and body fluid precautions and use personal protective equipment as needed; prioritize patient flow through the clinical process.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests; communicate test results to patients and support clinicians in delivering care.
Administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely information for billing.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments appropriately, follow manufacturer recommendations and OSHA guidelines, perform basic equipment maintenance, and coordinate repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications, equipment, and recalls.
Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Prioritize data from multiple sources to support responses to changes in patients’ and families’ health status and communicate with physician offices to report, request, or clarify information.