Medical Assistant - Cardiology Clinic - NOPS

LCMC Health•Marrero, LA

About The Position

The Medical Assistant supports the day-to-day operation of an outpatient cardiology clinic and helps provide patients with a smooth, compassionate care experience. The role works alongside the clinical team, assisting patients during clinic visits, supporting appointment scheduling and check-in/check-out, and helping maintain exam rooms, equipment, and supplies. The position also involves documenting information in the electronic medical record, coordinating and organizing clinical records and follow-up care, handling laboratory specimens as needed, and protecting patient privacy. The Medical Assistant communicates with patients, caregivers, coworkers, and leadership; follows safety and infection-prevention practices; and participates in quality and safety initiatives. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends.

Requirements

High school diploma/GED or equivalent, or two years of work experience.
Basic Life Support (BLS) certification through the American Heart Association.
Familiarity with general medical terminology.
Ability to maintain accurate patient records and confidential information.
Basic computer and data-entry skills, including Microsoft Office.
Strong organizational and multitasking skills.
Ability to prioritize responsibilities and work independently.
Excellent communication and customer-service skills.

Responsibilities

Welcome patients and assist them throughout their clinic visits.
Measure and document vital signs and communicate abnormal findings to nursing staff or providers.
Assist with scheduling new and follow-up appointments and support patients’ arrival and check-out.
Recognize urgent or emergency situations and respond according to established procedures.
Prepare, clean, disinfect, and maintain clinic equipment and exam rooms.
Stock exam rooms and maintain clinical supplies and linens.
Collect, prepare, and secure laboratory specimens for testing or transport as needed.
Accurately document information in the patient’s electronic medical record.
Access laboratory and radiology results and outside medical records.
Update patient demographic information and coordinate follow-up appointments.
Obtain and organize clinical documentation for provider review.
Request medical records from outside facilities and scan appropriate documents into the EMR.
Maintain patient privacy and confidentiality in accordance with HIPAA requirements.
Provide professional, courteous, and compassionate service to patients, caregivers, and team members.
Communicate clinic needs, concerns, and activities to leadership.
Assist with telephone calls and route inquiries to the appropriate team member.
Follow established safety and infection-prevention practices.
Participate in quality and safety initiatives that support excellent patient care.