Clinical Team Member
About The Position
OrthoVirginia is hiring a Medical Assistant to support a collaborative orthopedic care team and help patients throughout their care journey. The role includes preparing patients for visits, providing hands-on clinical support, coordinating follow-up care and surgeries, and contributing to a smooth, positive patient experience. It offers hands-on exposure to orthopedic care while working alongside experienced providers in a busy, fast-paced clinical environment. Candidates must be willing to travel between the Red Mill, Chesapeake, and Virginia Beach clinic locations and be available to work until 6:00 p.m. as needed for Ortho On Call.
Requirements
- Genuine interest in providing excellent, compassionate patient care.
- Strong communication and customer service skills.
- Ability to stay organized and prioritize multiple responsibilities throughout the day.
- Comfort working in a busy, fast-paced clinical environment.
- Strong attention to detail and follow-through.
- Collaborative mindset and willingness to help where needed.
- Ability to communicate professionally with patients, providers, and fellow team members.
- Willingness to travel between the Red Mill, Chesapeake, and Virginia Beach clinic locations.
- Availability to work until 6:00 p.m. as needed for Ortho On Call.
Responsibilities
- Prepare exam rooms and ensure clinical areas are ready for patients and providers.
- Welcome and room patients, obtain vital signs, and document relevant medical history and information.
- Support physicians and clinical team members with patient care throughout visits.
- Educate patients on orthopedic care, including cast care, traction care, and proper use of orthopedic appliances.
- Enter physician-directed orders for services such as X-rays and physical therapy.
- Coordinate follow-up appointments, post-operative visits, diagnostic studies, and other patient care needs.
- Assist with surgery scheduling, including coordinating pre-operative testing, therapy, and pre- and post-operative equipment.
- Help manage patient flow to support an efficient and positive experience for patients and providers.
- Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.
- Maintain clean, organized, and well-stocked exam, treatment, and bracing rooms.
- Follow appropriate safety procedures for handling and disposing of sharps and biohazardous materials.
- Partner with the broader clinical team to support an exceptional patient experience.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
