Clinical Team Member

OrthoVirginia•Henrico, NC
•$18 - $27

About The Position

OrthoVirginia is seeking a Medical Assistant to join its collaborative orthopedic care team. The role supports physicians, clinical team members, and patients throughout the orthopedic care journey, helping provide a smooth and positive patient experience. Duties include preparing patients and exam rooms, providing hands-on clinical support, coordinating follow-up care and surgeries, and supporting patient flow in a fast-paced clinical environment. The position offers hands-on exposure to orthopedic care and opportunities to build clinical skills while working with experienced providers.

Requirements

  • Genuine interest in providing excellent, compassionate patient care.
  • Strong communication and customer service skills.
  • Ability to stay organized and prioritize multiple responsibilities throughout the day.
  • Comfort working in a busy, fast-paced clinical environment.
  • Strong attention to detail and follow-through.
  • Collaborative mindset and willingness to help where needed.
  • Ability to communicate professionally with patients, providers, and fellow team members.

Responsibilities

  • Prepare exam rooms and ensure clinical areas are ready for patients and providers.
  • Welcome and room patients, obtain vital signs, and document relevant medical history and information.
  • Support physicians and clinical team members with patient care throughout the visit.
  • Educate patients on orthopedic care, including cast care, traction care, and proper use of orthopedic appliances.
  • Enter physician-directed orders for services such as X-rays and physical therapy.
  • Coordinate follow-up appointments, post-operative visits, diagnostic studies, and other patient care needs.
  • Assist with surgery scheduling, including coordinating pre-operative testing, therapy, and pre- and post-operative equipment.
  • Help manage patient flow to support an efficient and positive experience for patients and providers.
  • Respond to patient calls, appropriately triage questions and concerns, and help ensure issues are addressed in a timely manner.
  • Maintain clean, organized, and well-stocked exam, treatment, and bracing rooms.
  • Follow appropriate safety procedures for handling and disposing of sharps and biohazardous materials.
  • Partner with the broader clinical team to support an exceptional patient experience.
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