Medical Assistant - Plastic Surgery - Natalie Building

Saint Francis Health System

8d•Onsite

About The Position

The Medical Assistant supports providers with patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role also provides ancillary services and uses specialized knowledge or experience integral to the position. The position is based in Plastic Surgery at the Natalie Building, Warren Clinic, in Tulsa, Oklahoma, and is identified as safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of the program, one year of related clinical patient care experience within the last five years.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, and social history, and verify symptoms and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and X-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by messaging patients, handling telephone calls, scheduling appointments, and communicating prescription refill requests according to protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medication orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain patient satisfaction and participate as an engaged team member.