About The Position

Under clinical supervision, the Medical Assistant supports patient care and treatment in accordance with Logan Health policies and procedures and the organization’s MA/UAP scope of practice. The role provides administrative support and collaborates with physicians, advanced practice clinicians, nurses, and other department staff to address patients’ and families’ physical, psychosocial, educational, and spiritual needs. The position supports Logan Health’s mission of providing quality, compassionate care and its values of kindness, trust, teamwork, and excellence. This PRN role is with Logan Health’s Endocrinology and Infectious Disease team. The Medical Assistant helps deliver specialty clinic care, supports department coverage needs, and helps patients feel comfortable, informed, and supported. Scheduling is flexible and may vary according to department needs. PRN employees may participate in a matching 401(k) plan and have access to the Employee Assistance Program. They may also qualify for hourly differential pay for certain shifts or hours, depending on department scheduling needs. Offers are contingent on pre-employment screening, including background, reference, drug, health and immunization, and physical demand screening.

Requirements

  • Meet either the Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) qualification pathway.
  • CMA pathway: hold current certification through one of the following: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or AMCA Clinical Medical Assistant Certification.
  • RMA pathway: hold a Registered Medical Assistant credential.
  • RQI Provider (BLS) certification is required within seven days of hire or transfer, or before independent patient care, whichever comes first.
  • Successfully complete all required onboarding education and competencies before performing competency-specific patient care tasks.
  • Practice within Logan Health’s defined MA/UAP scope of practice and perform only tasks for which competency has been validated and documented.
  • Demonstrate strong organizational skills, attention to detail, critical thinking, and the ability to prioritize responsibilities.
  • Have excellent verbal, written, and interpersonal communication skills.
  • Be able to work independently and collaboratively while maintaining professionalism and patient confidentiality.
  • Demonstrate integrity, kindness, empathy, and commitment to high-quality patient care.
  • Have working knowledge of Microsoft Office Suite and the ability to learn additional software as needed.

Nice To Haves

  • Post-high-school healthcare education or vocational training for the RMA pathway; other combinations of education and clinical setting experience may be considered.
  • Previous clinical or medical office experience, including at least one year in a practice setting for CMA candidates.
  • Medical terminology training and knowledge of anatomy, physiology, basic laboratory values, and pharmacology.
  • Familiarity with medical equipment, patient rights, healthcare regulations, aseptic techniques, and infection control.
  • Understanding of HIPAA regulations and patient confidentiality requirements.
  • Ability to manage sensitive situations with professionalism, tact, and diplomacy.

Responsibilities

  • Welcome, room, and prepare patients for examinations and treatments, including obtaining medical histories and vital signs.
  • Prepare examination rooms, medical equipment, and supplies for patient visits and procedures.
  • Assist physicians and advanced practice clinicians with physical examinations and minor procedures.
  • Collect laboratory specimens and accurately document patient information in the electronic medical record.
  • Support scheduling, diagnostic testing, treatments, procedures, referrals, and prior authorizations.
  • Assist with patient registration and collect co-payments as needed.
  • Gather information from incoming patient calls and portal messages and direct clinical concerns to the appropriate healthcare professional.
  • Maintain clean, disinfected, and organized patient care areas and medical equipment.
  • When applicable, perform medical scribe duties after approved training and competency validation, including accurate transcription, proofreading, and documentation in patient records.
  • Participate in department meetings, team initiatives, and other assigned activities.
  • Complete required onboarding education and competencies before performing competency-specific patient care tasks.
  • Work within Logan Health’s defined MA/UAP scope of practice and perform only tasks for which competency has been validated and documented.

Benefits

  • Matching 401(k) plan participation for PRN employees.
  • Access to the Employee Assistance Program.
  • Potential hourly differential pay for certain shifts or hours, depending on department-specific scheduling needs.
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