Medical Assistant - Peds 2nd Street

Renown Health•Reno, NV

17h

About The Position

The Medical Assistant assists providers with front- and back-office procedures and serves as a liaison between providers and patients, ensuring patient questions or concerns are addressed by the appropriate provider. The position may float to various sites within the health system. In a Medical Home practice, the Medical Assistant works alongside providers, nurses, and other care-team members, supporting a more comprehensive rooming process that can include medication review, goal setting, patient education, test-result tracking and coordination, and reminders about overdue health-maintenance needs. Back-office duties include escorting patients to examination rooms, taking vital signs, maintaining room supplies, documenting patient communications, preparing lab specimens, completing referral paperwork and obtaining authorizations, scheduling tests, managing phone calls and filing communications in patient charts, and administering treatments and medications under provider orders and established policies. The role requires age-appropriate patient care and professionalism when collecting demographic, clinical, and financial information from patients and families, providers, and other healthcare personnel. The Medical Assistant must keep current with applicable standards and support compliance with regulatory and reimbursement requirements. For specified departments (530244, 515284, and 515322), the role also includes orthopedic bracing and casting work. This involves applying, fitting, adjusting, trimming, splitting, and removing casts, splints, and braces as directed; maintaining comfort and fit; documenting care and educating patients; fitting and instructing patients on crutches and other mobility aids; maintaining rooms, supplies, tools, and equipment; setting up fluoroscopy equipment for provider use; coordinating brace orders and patient workups; and assisting physicians in operating rooms, inpatient units, and emergency rooms as needed. This position provides patient care.

Requirements

Working-level knowledge of English, including reading, writing, and speaking.
Current Nevada Office Laboratory Assistant or Certified Laboratory Assistant license, or an application submitted within 90 days of employment, except for the listed excluded departments.
Current AHA BLS certification or ability to obtain it within 90 days of employment.
Some positions may require DOT and Non-DOT drug-testing certifications; employees have 90 days from hire to obtain and maintain the certification when required.
Must possess, or be able to obtain within 90 days, computer skills needed for online learning, job-specific competencies, online forms and policies, and benefits enrollment.
Ability to provide age-appropriate care based on patients' physical, motor/sensor, psychosocial, and safety needs.
Ability to maintain professional and diplomatic interactions and accurately collect patient demographic, clinical, and financial information.

Nice To Haves

Multi-physician office practice experience.
CMA, RMA, CCMA, NCMA, NRCMA, EMT 1, or completion of an Externship with leadership approval.
Ability to obtain and maintain a recognized medical-assistant or EMT certification, including CCMA (NHA), CMAC (AMCA), CMA (AAMA), CMA (NCCT), NRCMA (NAHP), RMA (AMT or AAH), NREMT, or Nevada EMT certification.

Responsibilities

Assist providers with front- and back-office procedures and act as a liaison between providers and patients.
Escort patients from the waiting room to examination rooms and take vital signs according to guidelines.
Maintain examination-room stock and prepare lab specimens for processing.
Document patient communications and place relevant phone communications in patient charts.
Complete referral forms, obtain and record referral authorizations, and schedule patients for tests.
Place and receive phone calls according to priority.
Administer treatments and medications according to provider orders and established policies.
In Medical Home settings, support medication review, goal setting, patient education, test-result tracking and coordination, and reminders about overdue health-maintenance topics.
Collect demographic, clinical, and financial information professionally and accurately, in person or by telephone.
Keep abreast of applicable standards and support compliance with regulatory and third-party reimbursement requirements.
For specified departments, apply, fit, adjust, trim, split, and remove casts, splints, and braces as directed by a physician or practitioner.
Provide documentation, education, and care instructions related to casts, splints, braces, crutches, and other mobility aids.
Prepare, stock, and clean examination rooms; inventory specialty items; reorder supplies; and maintain tools and equipment.
Set up fluoroscopy equipment for provider use and contact vendors about brace orders.
Coordinate with patients to assist in completing workups and complete forms before physician review.
Assist physicians with splints, casts, and braces in operating rooms, inpatient units, and emergency rooms as needed.