Medical Assistant - Float

ChenMed•Ashburn, VA

5d•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary depending on the setting, including the center’s size, location, and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a specific patient population. The position includes patient intake, screening, clinical assistance, specimen collection, basic waived laboratory testing, medication-related tasks, patient communication, health coaching, and maintaining supplies and equipment. The employee may travel to local centers as needed for coverage and may need to work evenings, weekends, or holidays. Compensation is listed at $17.00–$24.26 per hour; the position may also be eligible for bonuses or commissions. ChenMed describes its organization as family-owned and physician-led, focused on improving healthcare for seniors, and offers compensation, benefits, career development, advancement opportunities, and work-life balance.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Spoken and written fluency in English.
Ability and willingness to travel to local centers as needed for coverage.
Flexibility to work evenings, weekends, and/or holidays as needed.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Strong interpersonal, customer service, oral and written communication, time management, and organizational skills; compassion and empathy toward patients and families.
Ability to collaborate with physicians, other clinicians, leaders, staff, and team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer operation skills and proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
Ability to remain calm in busy or stressful situations.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Use appropriate medical terminology and follow legal and ethical professional conduct.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.
Travel to local centers as needed for coverage.