Medical Assistant Gastroenterology
About The Position
The Medical Assistant supports clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to provide an excellent patient experience in a gastroenterology practice. The position works under the direct supervision of providers and interacts with patients, families, physicians, staff, and external healthcare contacts. The position is based at Banner Medical Center Plus, 7701 W Aspera Blvd., Glendale, Arizona. The schedule is four 10-hour shifts on Monday, Tuesday, Thursday, and Friday, from 6:30 a.m. to 5:00 p.m. The work shift is day shift.
Requirements
- High school diploma, GED, or equivalent working knowledge.
- Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
- Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
- BLS certification required upon hire.
- Strong computer skills, including the ability to work with medical software.
- Exceptional interpersonal and communication skills.
- Ability to manage multiple changing priorities effectively and in an organized fashion.
Nice To Haves
- Experience with office medical procedures and treatments.
- Knowledge of insurance, managed care operations, EMR, and scheduling software.
- Additional related education and/or experience.
Responsibilities
- Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, other measurements, chief complaints, and pain scores as appropriate; report potential changes in patient condition to the clinician.
- Assist providers with examinations and minor in-office procedures, including taking blood pressure, documenting respiration and heart rate or pulse, taking temperature, performing phlebotomy, ear irrigation, and EKGs; act as a chaperone as needed and use appropriate precautions and personal protective equipment.
- Prioritize patient flow through the clinical process.
- Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and other ancillary treatments and tests.
- Communicate test results to patients and serve as a resource to clinicians; administer medications in accordance with established policies and procedures or as directed.
- Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely billing information for patient encounters.
- Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines; perform basic equipment maintenance and coordinate repairs.
- Order supplies as directed and stock patient care areas; manage medication-related tasks, including expired medications or equipment and recalls.
- Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
- Complete required onboarding and orientation activities, including simulation training as needed or directed.
- Prioritize information from multiple sources to support responses to changes in patients’ and families’ health status.
Benefits
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
