Medical Assistant Gastroenterology

Banner Health • Scottsdale, AZ

5d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care. The role uses specialized knowledge, judgment, and skills to provide an excellent patient experience in a fast-paced gastroenterology clinic serving patients across a wide age range. The position works under the direct supervision of providers and interacts with patients, families, physicians, staff, and external healthcare contacts.

The opening team will support a new Scottsdale facility anticipated to launch in early 2027. Selected team members will train at the Banner Ridge location at 4375 E Irma Ln, Phoenix, Arizona, until the new facility opens. The schedule is Monday through Friday, with start times between 7:30 a.m. and 8:30 a.m.

Uncertified Medical Assistants may be considered if they provide proof of formal Medical Assistant education; they must become nationally certified within 12 months after employment begins. Banner also offers Medical Assistants opportunities to advance on the Medical Assistant career ladder or pursue tuition assistance for further education. A sign-on bonus is offered in two installments: $1,000 within 45 business days and $1,000 after 12 months of employment. Eligibility for the sign-on bonus requires at least 12 months of experience as a certified Medical Assistant.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of an approved Medical Assistant training program as defined by state regulations.
• Active Medical Assistant certification is required; accepted credentials include RMA with current AMT membership, CMA with current AAMA membership, CCMA with current NHA membership (test administered after July 1, 2017), or NCMA with current NCCT membership.
• BLS certification is required.
• Certification or additional training must meet Meaningful Use requirements.
• Strong computer skills, including ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized fashion.
• Uncertified Medical Assistants considered for the role must provide proof of formal Medical Assistant education and become nationally certified within 12 months after employment begins.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Experience with EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
• Assist providers with examinations and minor in-office procedures, including blood pressure measurement, documentation of respiration and heart rate/pulse, temperature taking, phlebotomy, ear irrigation, and EKGs; serve as a chaperone as needed.
• Use universal blood and body-fluid precautions and personal protective equipment as needed, and prioritize patient flow through the clinical process.
• Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and support clinicians in providing optimal care; administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information for patient encounters.
• Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate repairs when needed.
• Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications, equipment, and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.
• Prioritize information from multiple sources to support responses to changes in patients’ and families’ health status.

Benefits

• Sign-on bonus: $1,000 issued within 45 business days and $1,000 issued after 12 months of employment; eligibility requires at least 12 months of experience as a certified Medical Assistant.
• Tuition assistance for further education.
• Opportunity to advance on the Medical Assistant career ladder.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED